Much Ado Catering AssociateA Much Ado Catering Associate supports catering operations by assisting with pre-event preparation, event setup, service, and cleanup, and post-event pantry organization. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. The catering associate reports directly to the catering manager. This is a 9-month full time position. Much Ado Catering is the Catering Department under Davidson Dining Services. During the academic year, our dining locations operate seven days a week serving three meals a day for the students, guests, staff, and faculty of Davidson College. This position is a part of the Davidson Dining Services Department and may require cross departmental assistance in another dining location outside of catering.
Key Responsibilities: Event Setup:
- Transport food, supplies, and equipment to event locations.
- Set up tables, linens, and buffets/serving stations according to event specifications.
- Ensure all catering equipment is clean and in proper working condition.
- Manage time when working independently to ensure the timely completion of set up and breakdown.
- Service:
- Serve food and beverages to guests in a professional and courteous manner.
- Replenish food and beverage stations as needed.
- Address guest inquiries and resolve any service issues.
- Cleanup:
- Clear tables and remove trash during and after events.
- Clean and pack equipment and supplies after events.
- Ensure the catering area is left clean and organized.
- Customer Interaction:
- Provide excellent customer service to clients and guests.
- Communicate effectively with the onsite host to understand their preferences and any day of needs that may arise.
- Team Collaboration:
- Work closely with other catering staff and kitchen personnel to accomplish a common goal.
- Follow instructions from Catering Managers and Banquet Captain.
- Policy and Procedures:
- Ability to maintain and uphold the policies and procedures of Much Ado Catering and Davidson Dining Services.
- Policies including but not limited to dress code, personal hygiene, safety standards, attendance, and all others identified in the employee handbook
- Must complete all required trainings assigned to the positionA Much Ado Catering Associate is a direct representative of the department and must conduct themselves in a professional manner at all times.
Qualifications:
Previous experience in catering, food service, or hospitality is preferred but not required.
Strong organizational and multitasking skills.
Excellent communication and customer service skills.
Ability to work independently or as part of a team.
Strong time management skills. Must have a sense of urgency.
A willingness to learn and capacity to retain and apply new knowledge.
This role has physical demands including, but not limited to, lifting, bending, pushing, pulling, carrying and / or extended walking and standing.
Physical Requirements:
Ability to stand for extended periods.
Ability to lift, push, pull, carry up to 25 pounds.
Ability to perform repetitive tasks with a high level of accuracy.
Working Conditions:
Work is performed in various environments, including kitchens, event venues, and outdoor locations.
May involve exposure to hot and cold temperatures, sharp equipment, and slippery surfaces.
This job description outlines the general duties and responsibilities of a Catering Associate. Specific duties may vary based on the needs of Davidson Dining Services.
Night and Weekend Work Required: YesBenefitsInsurance is available.
Tiered shift differential pays for evenings and weekends.
Holiday pay.
Vacation hours accrual.
Sick time accrual.
Meals are included during the employee's normal work hours.
