Bally's Biloxi is seeking a friendly Guest Services Agent to join our front desk team. You will answer calls, assist guests with reservations, rooms, and amenities, and coordinate with housekeeping, food & beverage, and facilities when issues arise.
The role requires strong interpersonal and communication skills, the ability to multi-task, and a professional, high-energy presence. Accurate typing and quick problem solving are essential in a busy casino resort setting.