This is an in-person role in Kansas City
This is an in-person role in Kansas City
Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Benefits Concierge Specialist to join our Human Resources team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.
"We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn | CEO.
How We Put You First At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:
A selection of comprehensive medical, dental, and vision plans
401k with 100% match up to 6%, immediately vested upon enrollment
Scholarships and paid professional development
Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone
Onsite gym
Mental Health Reimbursement
Childcare Reimbursement
$2,000 annual HRA and HSA contribution
Free catered lunches every day + fully stocked kitchen
Parental Paid Leave
Flexible Spending Account
Living Generously program with 100% charitable contribution match
What You'll Do:
Serve as the go-to resource for employee benefits questions, providing high-touch, 1:1 concierge guidance across medical, dental, vision, FSA/HSA, life, disability, retirement, and voluntary benefits
Help employees navigate the tough stuff — claims issues, provider searches, prior authorizations, appeals, and coordination of benefits
Own benefits communications, including new hire onboarding, open enrollment campaigns, life event guidance, and ongoing education
Partner with carriers and vendors to resolve escalated employee issues
Support open enrollment planning, meetings, and post-enrollment follow-up
Reconcile and process monthly benefits invoices across carriers and vendors
Audit enrollment data, payroll deductions, and carrier eligibility files for accuracy
Manage life event changes, new hire enrollments, and terminations in HRIS and carrier portals
Maintain benefits records, documentation, and a compliance calendar
Ensure timely distribution of required notices and plan documents (SPDs, SBCs, SMMs, HIPAA, COBRA, WRAP, Medicare Part D, SAR)
Support annual compliance activities including ACA (1094/1095) reporting, PCORI, and CMS filings
Partner with our brokerage on the Form 5500 filing, providing data and documentation as needed
Support COBRA administration and coordinate with third-party administrators
Stay current on federal and state regulatory changes affecting group health and welfare plans
Who You Are:
A warm, empathetic people person who's just as comfortable heads-down in a spreadsheet as across the table from a teammate
5+ years of experience in employee benefits, benefits administration, HR, or a related field (HR, insurance/brokerage, or healthcare/medical backgrounds all welcome)
Working knowledge of group health and welfare plans and applicable regulations (ERISA, ACA, HIPAA, COBRA, FMLA, Section 125)
Experienced with benefits billing reconciliation and vendor management
Skilled at translating complex benefits concepts into plain language employees can actually use
Detail-oriented and comfortable juggling multiple deadlines
Proficient in HRIS platforms and Microsoft Office
Discreet with confidential and sensitive employee information
Preferred Experience Familiarity with self-funded medical plans
Prior experience supporting benefits compliance and required notice distribution
A clinical, patient advocacy, or medical claims background
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
