Job DescriptionSUMMARY: The Center for Digital Equity (CDE) at Queens University of Charlotte seeks an organized and dependable Operations Coordinator to support daily operations, inventory management, equipment distribution, and event logistics. This role is responsible for ensuring technology, supplies, and operational resources are organized, accurate, and ready to support CDE programs and community partnerships. The Operations Coordinator manages inventory processes, prepares and distributes technology and event equipment, and provides logistical support for meetings and community events. Working closely with CDE staff, this position helps anticipate operational needs and ensures resources are available when and where they are needed. This is a hands-on role that requires regular lifting and moving of equipment and supplies, as well as driving the CDE vehicle throughout the Charlotte-Mecklenburg region. Occasional early morning, evening, and weekend availability is required to support community events. This part-time position reports to the Director of Operations and averages approximately 20 hours per week, generally between 8:30 a.m. and 5:00 p.m., with occasional evening and weekend work. The position is primarily based at the CDE Hub on the Queens University campus and requires regular in-person availability. This position is non-exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay or compensatory time off. This position is not eligible for visa sponsorship. About the Center for Digital EquityThe Center for Digital Equity is a community-powered organization working to expand digital opportunity through connection, skills, and support. We partner with residents, organizations, and institutions to ensure technology is accessible, useful, and impactful in everyday life. Our vision is to create, strengthen, and activate a digital equity ecosystem across the Carolinas through on-demand and affordable digital support.
Essential Duties and Responsibilities
Inventory and Operations:
Manage, organize, and track inventory, including event supplies, office materials, staff workstations, and portable computer and iPad labs.
Maintain and improve inventory management processes, including documentation, staff training, and process enhancements.
Prepare, pack, deploy, and replenish event kits and equipment.
Configure and prepare computers and other devices for distribution.
Drive the CDE sprinter van to transport devices, equipment, and supplies to community partners and event locations throughout the Charlotte-Mecklenburg region.
Maintain inventory and supplies stored in the CDE vehicle and ensure the vehicle is organized and operationally ready.
Follow established procedures for secure device handling, data sanitization, and protection of confidential resident, employee, and organizational information.
Assist with workstation setup and equipment preparation for employee onboarding and offboarding.
Event and Administrative Support:
Coordinate with staff to determine equipment, supply, and material needs for meetings and community events.
Maintain accurate event records in HubSpot and ensure consistency with established data standards and naming conventions.
Prepare meeting and event spaces, materials, and technology to support a welcoming and professional experience for participants and guests.
Regularly lifting, carrying, pushing, or moving computers, event kits, office supplies, and other equipment weighing between 5 - 30 pounds (50-75% of the time)
Other Duties:
Additional responsibilities and special projects may be assigned to support departmental and university needs.
Qualifications Required:
High school diploma or equivalent; an equivalent combination of education and experience will be considered.
Valid driver's license with a driving record that meets Queens University requirements for operating university vehicles.
Experience coordinating multiple priorities, deadlines, and logistical activities.
Proficiency with Microsoft Office Suite, Google Workspace, Zoom, and other collaborative technology tools.
Ability to regularly lift, move, and transport equipment and supplies.
Preferred:
Experience in operations, inventory management, office administration, event coordination, logistics, or a related field.
Experience developing or improving operational processes and procedures.
Comfort with basic computer and device setup, configuration, and troubleshooting.
Core Competencies:
Strong organizational skills with exceptional attention to detail and accuracy.
Knowledge of inventory management, equipment tracking, and operational best practices.
Understanding of meeting and event logistics, including technology, materials, room setup, and hospitality needs.
Ability to manage multiple priorities, adapt to changing needs, and work effectively in a fast-paced environment.
Strong critical-thinking and problem-solving skills.
Effective written and verbal communication skills.
Strong interpersonal skills, including active listening, collaboration, and relationship building.
Ability to work independently while contributing positively to a team environment.
Commitment to maintaining confidentiality and following established procedures for handling equipment, devices, and sensitive information.
Notes:
Don’t meet every qualification listed? We encourage you to apply anyway! Research shows that marginalized communities—such as women, LGBTQ+ individuals, and people of color—are less likely to apply for roles unless they meet every single requirement. At the Center for Digital Equity, we are committed to fostering an inclusive, diverse, equitable, and accessible environment where everyone feels a sense of belonging. If you’re passionate about our mission but your experience doesn’t perfectly align with every qualification in the job description, we still encourage you to submit an application. You might be the perfect fit for this role or another opportunity with us!
Application Process: Does this sound like a good fit? Submit the following:
- A cover letter addressing the position qualifications and experience.
- Current résuméSalary expectations
- Applications received by October 2, 2026, will receive first consideration. Queens will continue to accept applications until the position is filled.
- About Queens University of Charlotte and Elon University
Located in the heart of one of the nation's fastest-growing metropolitan regions, Queens University of Charlotte has a long-standing commitment to academic excellence, student-centered learning, and global engagement — supported by dedicated international student services. At Elon University, global engagement is embedded in the core curriculum as a graduation requirement, making international student services integral to the university's educational mission.
As Queens and Elon University move toward a shared future, the institutions are building upon their respective strengths to create expanded opportunities for students, faculty, and staff. Drawing on the expertise of Queens' Pulliam Center for International Education and Elon's Isabella Cannon Global Education Center, this partnership is advancing an integrated vision for global education, international student support, and intercultural engagement that prepares students to thrive in an increasingly interconnected world.
Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex, sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.
Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time.
