Dock & Door Technician

What you'll do: Diagnose, repair, and maintain commercial dock and door equipment at customer locations Perform preventative maintenance inspections and recommend repairs as needed Troubleshoot mechanical, electrical, and hydraulic systems Repair and service dock levelers, overhead doors, high-speed doors, vehicle restraints, seals, shelters, and related equipment Communicate clearly and professionally with customers regarding repairs and recommendations Build and maintain strong customer relationships through reliable service Document service work accurately and completely Maintain and manage service tools, equipment, and company vehicle Follow safety procedures and company standards at all times Work independently while coordinating with the service team as needed Expected outcomes (KPIs) Complete repairs accurately and efficiently Maintain high levels of first-time fix success Deliver consistent, high-quality service that strengthens customer relationships Maintain accurate and timely service documentation Meet productivity and service performance expectations Contribute to customer satisfaction, retention, and company growth Maintain a strong safety record and compliance with company standards Background & experience 3+ years of experience servicing commercial dock and door equipment, industrial equipment, construction equipment, or a related field Strong troubleshooting and diagnostic ability Experience with mechanical, electrical, and hydraulic systems Ability to read technical manuals, schematics, and wiring diagrams Ability to work independently and manage time effectively Strong customer service and communication skills Valid driver's license with an acceptable driving record Industry certifications and manufacturer training are a plus Material Handling Inc.'s commitment to you: A family owned and operated business that prioritizes well-being of employees. Health Insurancethree different plans to choose from Voluntary Dental Insurance Voluntary Vision Insurance Company Paid Life Insurance Additional Life Insurance if desired Short & Long-Term Disability 401kwith employer match

Additional benefits include: Company Van $200 boot allowance per year Overtime pay for any hours worked beyond 8 per day MHI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to any legally protected status.