Account Manager

Responsibilities: Establish, develop, and maintain business relationships with assigned and prospective customers to generate closed businessIdentify the largest short-term and long-term growth opportunities within the territory and invest time and resources accordinglyFocus sales activities on creating new demand and pulling business through all channel participantsGrow share of total customer spend across Erickson's full product offering, including prefinished and unfinished flooring, maintenance products, installation sundries (moldings, adhesives, underlayment), and sand and finish trade products (finishes, abrasives, tools, and machines) Consult with customers to determine requirements and expectations, recommend specific products and solutions, and calculate estimates to provide competitive pricingSell products and programs to dealers committed to upgrading product quality and installation standardsProvide product and sales skills training to dealer retail sales associates and offer technical support on installations when neededBuild and maintain product displays and maximize return on merchandising investmentsMaintain company profitability standards on all assigned accountsExpedite the resolution of customer problems and complaintsAnalyze the territory to identify and develop new customer and market opportunitiesPlan and execute a personal sales strategy to maximize efforts and resultsMonitor monthly sales activity against goals and prepare regular sales reports for company managementRequirements: Hold a bachelor's degree or have comparable professional experienceHave 5+ years of outside sales experience, preferably in the hardwood, flooring, or building products industryBe able to clearly communicate a value proposition that addresses each customer's individual needsHave strong persuasive and interpersonal skills, with the ability to use a consultative approach to close salesDemonstrate the ability to sell through a dealer or distributor network, with experience in product training and ongoing dealer supportHave a strong customer focus and a passion for building long-term business relationshipsHave strong time management skills and the work ethic to work independently, while being a positive team playerHave computer proficiency in Microsoft OfficeBe able to travel within the assigned sales territory up to 90% of the time; a valid driver's license and the ability to drive are requiredExperience selling to flooring contractors, installers, or dealers is preferredKnowledge of hardwood flooring, sand and finish products, or installation practices is a plus