Organizational Change Management Consultant

Key Responsibilities: Change Impact & Readiness Assessment: Assess stakeholder groups, change impacts, and organizational readiness for ERP and related system transformations. Identify risks, resistance points, and gaps that could affect adoption, and recommend practical mitigation approaches. OCM Planning & Execution: Develop and help execute change management plans aligned to project phases, including stakeholder engagement strategies, communications plans, change champion networks, employee readiness activities, training coordination, and adoption support. Stakeholder Engagement & Facilitation: Engage stakeholders at all levels with a proactive, adaptable, hands-on approach. Facilitate workshops, working sessions, and feedback loops that build understanding, advocacy, and commitment to the change. Communications: Draft and support clear, audience-appropriate change communications in partnership with project and client communications channels. Help keep messaging consistent as the initiative progresses. Training Coordination & Adoption Support: Coordinate training and enablement activities with client and delivery teams. Support go-live readiness and post-go-live adoption efforts, including reinforcement activities and measurement of adoption progress where defined. Business Consulting & Process Support: As project phase requires, assist with consultant-type responsibilities beyond OCM—assessing business processes, analyzing current- and future-state workflows, identifying gaps and risks, documenting findings, and developing actionable recommendations and project deliverables. Collaboration with Project & Client Teams: Partner closely with Project Managers, Program Managers, business analysts, functional leads, vendors, and client sponsors to align OCM activities with delivery milestones without assuming overall PM accountability for budget, scope, or schedule. Documentation & Deliverables: Maintain accurate change and consulting documentation to defined standards. Independently produce and review high-quality deliverables such as impact assessments, readiness summaries, communication artifacts, training coordination materials, and recommendation briefs.

Experience: Experience supporting organizational change management and/or business consulting on technology or ERP transformation initiatives is preferred. Comfort working in cross-functional project environments and partnering with project and client teams is essential. OCM: Experience supporting organizational change management initiatives, including stakeholder engagement, communications, change champion networks, employee readiness, training coordination, and adoption activities. Business Consulting: Strong analytical, critical thinking, and problem-solving skills, with the ability to assess business processes, identify gaps and risks, and develop actionable recommendations. Attention to Detail: Exceptional attention to detail, strong documentation and deliverable review skills, and the ability to independently produce accurate, high-quality work. Stakeholder Engagement: Excellent interpersonal and facilitation skills, with a proactive, adaptable, hands-on approach and the confidence to engage stakeholders at all levels. Domain Knowledge: Understanding of ERP or enterprise system transformation contexts, and familiarity with areas such as HR, payroll, or finance, is desirable.

Certifications: Change management certifications (e.g., Prosci) are a plus. Communication: Excellent verbal and written communication skills, adept at working with both technical and business teams. Problem-Solving: Strong analytical and problem-solving mindset.

Organization: Ability to manage multiple priorities simultaneously, prioritize effectively, and maintain attention to detail.

Location: Based in and with the ability to commute to the Los Angeles, CA area.