Analytical Field Service Representative -Campus Hire Program
agilent technologiesWilmington, DE
Analytical Field Service Representative -Campus Hire Program
agilent technologiesWilmington, DEJunior L3
Precision Instrument and Equipment Repairers, All OtherChemical TechniciansInstallation, Maintenance, and Repair Workers, All Other
Testing Laboratories and ServicesAnalytical Laboratory Instrument ManufacturingResearch and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
APPLY NOWField Service EngineerAre you a soon to be or recent graduate eager to kickstart your career in an innovative environment? Join our NEW Campus Hire Program as a Field Service Engineer in our Customer Service Organization. You'll onboard, train, and develop with a cohort of peers, building your professional network from day one!
At Agilent, our Field Service Engineers help customers answer critical questions, enabling scientific discoveries that enhance quality of life. You'll work in various labs, continuously learning about new instruments, software, and consumables. Your interpersonal skills, creativity, and commitment to top-notch customer service will drive customer success. Join us and be part of this rewarding work!
As an Agilent Field Service Engineer, you'll travel to a variety of customer labs to install, maintain, and repair critical Chromatography, Spectrometry, and Spectroscopy instruments used in Food, Chemicals & Materials, Pharmaceuticals, Environmental, and Forensics research and manufacturing.
What You'll Do:
Support Customers: Engage with customers for the on-site installation, maintenance, and repair of one or more products related to Liquid Chromatography, Gas Chromatography, LC Mass Spectrometry, GC Mass Spectrometry, Atomic Spectroscopy, Molecular Spectroscopy systems and software
Problem Solving: Diagnose and resolve product performance issues, ensuring smooth and uninterrupted operations for our clients
Preventive Maintenance: Advise customers on preventive measures and configurations to enhance product performance and longevity
Collaborate: Work closely with our Support, Sales, Marketing, and R&D teams to deliver comprehensive solutions
Continuous Learning: Participate in internal technical training and workshops to stay ahead in your field
Advocate: Elevate "Voice of Customer" in relaying critical insights and customer experiences to Agilent leadership
Qualifications
Education:
Bachelor's or master's degree in a science field (e.g., chemistry, biology, biochemistry, biotechnology, engineering or similar)
Skills: Strong problem-solving abilities and a passion for technology
Experience:
Minimal to no prior work experience requiredwe value your fresh perspective and eagerness to learn
Team Player: Ability to work effectively within a team and coordinate activities with others
Adaptability: Willingness to travel and adapt to different customer environments
Relocation:
As part of the Services Campus Hire Program, successful candidates will spend 4 months onboarding and training with peers in Wilmington, Delaware and must be willing to relocate for that period, housing assistance will be provided during the program.
Why Join Us?
At Agilent, we're on a collective quest to improve the world around us. As a global leader in laboratory technologies, we support scientists in 110 countries in cutting-edge life science research, patient diagnostics and their efforts to ensure the safety of water, food and pharmaceuticals. Our people create some of the world's leading-edge laboratory technology and work side by side with customers to help them maximize productivity and achieve superior scientific outcomes.
We do this important work in a diverse environment built on a foundation of trust, respect, and uncompromising integrity. Whatever the challenge, we come together to deliver trusted answers to our customers' critical questionsbringing great science to life. We can't wait for you to join us!
Ready to Start Your Journey? Apply now and take the first step towards an exciting and rewarding career in Field Service!
Travel Required: 50% of the Time
Shift: Day
Duration: No End Date
Job Function: Services & Support
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Level
Junior L3
Location
Wilmington, DE
Occupation
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Industry
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