ERP Business Systems Specialist

POSITION HIGHLIGHTS: Full-Time, 40 hours per week

Location: Hartford, CT 06106ABOUTTHE ROLE:The role of ERP Business Systems Specialist offers the opportunity to optimize criticalUKG: ProWFM processes, support system enhancements, and develop criticalUKG: Telestaff processes.

ABOUT US: The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces. Selection PlanFor assistance in applying, please visit our 'Applicant Tips on How to Apply' pageTO APPLYIn order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. Please ensure that your application is complete before submitting it. To comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You cannot make revisions once your application is submitted into the JobAps system. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting period. It is the candidate's obligation and accountability to request an exception and provide a legally recognized justification to accommodate such an exception. Requests should be made to DAS.SHRM@ct.gov. WHAT TO EXPECT AFTER YOU APPLYNEW: Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices, and complete tasks required in the recruitment process. This posting may require the completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam. At any point during the recruitment process, applicants may be required to submit additional documentation that supports their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at .CONNECT WITH USDue to the large number of applications received, the State of Connecticut cannot confirm receipt or status during recruitment. Updates will be available through your JobAps portal account. If you have any questions on this recruitment, please contact Brigitta Rainey at osc.hr@ct.gov or 860-702-3323.Follow the State of Connecticut on LinkedIn. PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Administrative Services, Office of the State Comptroller or Teachers' Retirement Board this class is accountable for functioning as a specialist assigned to professional level statewide Core-CT Enterprise Resource Planning (ERP) module(s) and/or function(s).EXAMPLES OF DUTIESPerforms specialized duties relating to assigned ERP module(s) and/or function(s); Troubleshoots and resolves complex problems; Conveys technical information to agency user and communicates with technical teams; Promotes understanding of relevant issues; Determines and understands business and project requirements; Develops solutions for agency issues within parameters of systems; Identifies gaps and risks within project elements; Conducts task analysis; Performs cost/benefit analysis; Maps processes to meet business needs, evaluating and redefining processes; Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users; Oversees development of training programs that are applicable to assigned module; Determines and addresses training gaps and delivers user training; Develops comprehensive reports; Participates in module and cross-module team meetings; Develops or assists in development of procedures and documentation relating to assigned modules including creation and revisions to job aids; Makes presentations; Provides staff training and assistance; Conducts or assists in conducting performance evaluations; May assign and review work; May participate in module project audit tasks; May develop ERP modules in Core-CT; Performs related duties as required. KNOWLEDGE, SKILL AND ABILITYConsiderable knowledge ofPeoplesoft or ERP (system) integrated module(s) and/or function(s); principles and practices of public administration related to financial management, human capital management, case management, security and/or reporting; ERP system integration; Knowledge ofand ability to map business processes; and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software; Considerableinterpersonal skills; oral and written communication skills; analytical and problem solving skills; Considerable ability toprepare and analyze documentation and reports; understand how an application does or does not support the state's business process; identify, analyze and resolve highly complex business problems; Ability toutilize ERP systems; conduct task analysis; gather technical information and effectively communicate to the appropriate source; train and make presentations; Supervisory ability.

MINIMUM QUALIFICATIONS: GENERAL EXPERIENCEEight (8) years of professional experience as a business analyst operating within enterprise resource planning (ERP), human capital management (HCM) or financial systems.

NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.

MINIMUM QUALIFICATIONS: SPECIAL EXPERIENCETwo (2) years of the General Experience must have been in a professional capacity independently performing a full range of tasks in support of a specific module(s) and/of function(s) within an integrated enterprise resource planning (ERP) system.

NOTE: For state employees this experience is interpreted at the level of an ERP Business Systems Analyst.

MINIMUM QUALIFICATIONS: SUBSTITUTIONS ALLOWEDCollege training in business administration, accounting, finance, public administration, human resources, information technology, information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in public administration, business administration, accounting, human resources, information technology or information systems may be substituted for one (1) additional year of the General Experience. For state employees two (2) years of experience as an ERP Business Systems Analyst may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS: Experience troubleshooting issues and discrepancies in UKG: Telestaff. Experience auditing UKG: ProWFM and UKG: Telestaff for compliance with bargaining unit contract provisions. Experience processing accruals within UKG: ProWFM module. Experience configuring and maintaining UKG: Telestaff system. Experience with system integration points between UKG: ProWFM and Core-CT HRMS.Experience creating comprehensive job aids. Experience with Microsoft Excel and interpreting data. Experience communicating with a diverse group both written and verbal.

SPECIAL REQUIREMENTS: Employees in this class may be required to travel. ConclusionAN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYERThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENTAs defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Location Hartford, CTDate Opened 10/7/2026 09:00:00 AMSalary$99,580.00 - $127,777.00/year Job TypeOpen to Agency Employees Close Date 10/16/2026 11:59:00 PM