Remote Head of Agency Delivery & Operations

Agency Collective is seeking a senior operator to orchestrate across sales, client success, paid media and creative, ensuring smooth handoffs and scalable delivery. You will spot capacity issues, protect scope, raise delivery standards and turn recurring issues into repeatable processes. This role requires hands-on leadership, the ability to connect multiple teams in a distributed US-based environment, and a track record of improving margins and delivery quality in a busy service business.