Application Specialist

JOB DESCRIPTION: Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity: We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based remote role. Abbott Diagnostics helps laboratories, healthcare professionals, and patients make informed decisions through a broad portfolio of innovative diagnostic solutions that improve health outcomes worldwide. As the Application Specialist- field-based remote role, you'll have the chance to support Abbott Toxicology customers through assay and instrument implementation, troubleshooting, and training. You'll serve as a technical expert helping customers maximize the value of Abbott's diagnostic solutions. What You'll Work OnProvide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions. Lead assay and instrument implementations, validation activities, and customer training programs. Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints. Partner with Sales, Marketing, Quality, and Technical Support teams to improve customer experience and business growth. Support customer demonstrations and serve as a subject matter expert on Abbott Toxicology products. Investigate escalated product and performance issues and recommend corrective actions. Maintain complaint and investigation records in compliance with quality and regulatory requirements. Travel up to 75% to customer laboratories and business sites across the U.S.

JOB FAMILY: Support ServicesDIVISION:TOX ARDx ToxicologyLOCATION:United States > Clearwater : 5990 142nd Ave NADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis, Routine work with chemicals, Work in a clean room environment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf