Bilingual CollectorsD & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers. D & A Services offers a base pay between $17.00 and $23.00 per hour, along with a benefits package that includes a 401(k) plan, BC/BS medical, dental, vision, and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue. Top producers earn large bonus checks. We are seeking a bilingual Debt Collector fluent in Spanish to join our team. As a Debt Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts and payment arrangements. You will need to be able to effectively communicate with Spanish-speaking clients to negotiate repayment plans and resolve any disputes.
Responsibilities:- Contacting debtors via phone, email, and mail to collect overdue payments
- Negotiating repayment plans and settlements with clients
- Updating account information and documenting all interactions
- Following company policies and procedures to ensure compliance with Fair Debt Collection Practices Act (FDCPA)
- Providing excellent customer service to assist clients in resolving their debts
Requirements:- Fluency in both English and Spanish
- Proven experience as a Debt Collector or in a similar role
- Minimum of one year, recent experience, three years of recent third party credit card collections, preferred.
- Strong negotiation and communication skills
- Ability to work in a fast-paced environment and meet targets
- Knowledge of FDCPA regulations
- Basic computer skills
- If you are a motivated individual with strong communication skills and a passion for helping clients resolve their debts, we want to hear from you. Join our team as a Debt Collector - Bilingual (Spanish Speaking) and help us achieve our goal of financial recovery for our clients.
D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.
