Role & responsibilities:
Technical Service Support: Handle post-sales troubleshooting, product installations, calibrations, and customer technical queries for laboratory instruments independently.
Relationship Management: Maintain strong, long-term relationships with laboratory clients through regular preventive maintenance visits and ensure high customer satisfaction.
Remote Reporting: Coordinate closely with the main technical support team in Bengaluru for complex resolutions.
Preferred candidate profile
1-2 years of experience specifically in laboratory instrument installation and after-sales service.
Educational background: B.Sc. / M.Sc. Electronics, Diploma, or B.E. / B.Tech.
