Intuit is hiring: Tax Preparer - Remote in san francisco
intuitMillbrae, CA
Intuit is hiring: Tax Preparer - Remote in san francisco
Overview:
In this role you help TurboTax customers complete their returns with expert tax guidance and clear explanations of tax terms. You work virtually, using video tools to build trust and deliver accurate tax preparation and advice. You’ll leverage government resources and team expertise to provide right-sized answers and solutions, while adhering to company policies. The position supports Intuit’s mission to empower people to prosper and offers opportunities to impact customer experience at scale. Compensation / Benefits competitive compensation bonus and equity rewards benefits eligibility
Responsibilities:
Provide tax advice and full-service return support to TurboTax customers Assist with product/software questions and tax calculations Document customer interactions and apply standard processes to resolve inquiries Utilize government resources and internal expertise to deliver accurate answers Participate in pilot tests, projects, and experience validations as needed Complete required training and development, including compliance and up-skilling
Key requirements:
2+ years of experience preparing federal and state individual 1040 returns for at least 30 clients per season Active PTIN; state licenses/certificates/bonds as required Working knowledge of Circular 230 Willingness to work minimum 20 hours per week Proficient with technology and computer software Strong verbal and written communication skills Ability to interact with customers via video and audio tools in a professional manner Ability to operate in a fast-paced, minimally supervised environment Must reside in the United States Bilingual English/Spanish a plus customer service orientation empathy and active listening clear and effective communication experience with commercial tax preparation software familiarity with TurboTax ecosystem video/audio communication tools
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Level
Junior L3
Location
Millbrae, CA
Occupation
Tax Preparers
Industry
Tax Preparation Services
Posted
today