IT Technician Co-op

Your Impact: Install and configure hardware including Mac, Linux, and Windows laptops and iPhones for employees Create and manage tool access for new hires across Jumpcloud, Jira, Gmail, Wiki, and more Manage Office 365 and Zoom video licenses Repair and maintain equipment and handle after-sales returns with internal teams and external providers Maintain the operational state of Zoom Rooms and video conferencing setups Manage IT inventory and ensure accurate tracking of all assets Provide daily hands-on support to employees across the office Support network patching and switch/WiFi configuration Participate in the administration of the Jumpcloud directory and definition of GPOs Support the deployment, configuration, and ongoing administration of AI tools used by employees across the company What You'll Bring to the RoleComfortable supporting both Mac and PC environments Familiar with Microsoft Office 365, Zoom, and Google Workspace (GSuite) Strong communication skills and a service-oriented mindset Detail-oriented with an interest in learning key technologies Comfortable working within international, fast-paced teams Tech StackJumpcloud, Google Workpace, Jira, macOS, Windows 10, Linux, CloudFlare, Zoom, CiscoMeraki, Office 365 LanguagesEnglish: Professional proficiency required

Our Hiring Process: We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your applicationthis helps us make the best possible assessment and get back to you as quickly as possible. Manual screening of your CV by a recruiter, followed by the opportunity to speak with Emma, Mirakl's AI Talent Ambassador, through a 10-minute AI-powered screening conversation to explore your background and motivation for the role. Please complete this step within 3 days; otherwise, we may not be able to move forward with your application. TA Screen Panel Interview Below you will find the reasonably estimated hourly range for this role. Your starting compensation within this range will be based on your relevant skills, and experience and education, with any future adjustments informed by role scope, performance, and internal pay equity. Hourly Pay Range $25$25 USD We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. Company DetailsMiraklIndustry: AdTech, eCommerce & Marketplaces, Enterprise Software / SaaS