Managing a team of Associates and Coordinators, the full-time Senior People Operations Manager will oversee end-to-end payroll delivery, employee lifecycle processes, and HR data quality in a remote setting while ensuring compliance and effective service delivery across multiple countries.
Key responsibilities:
Lead and develop a team, establishing priorities and service standards for payroll and people operations
Own global payroll processes, ensuring accurate and timely salary processing and compliance with statutory requirements
Manage the ticketing system for employee lifecycle operations, analyzing trends to implement structural fixesRequired qualifications 6+ years of experience in People Operations or global payroll, with at least 2 years in a managerial role
Direct experience managing multi-country payroll operations, preferably including Sub-Saharan Africa
Proven ownership of an HRIS, including experience with implementation or significant data quality improvements
Strong analytical skills, particularly in compensation modeling and advanced spreadsheet use
Familiarity with employer of record models and compliance requirements across multiple jurisdictions
