Love Encore Delivery Specialist As a Love Encore Delivery Specialist, you will be one of the dealerships technology ambassadors and customer experience experts. Youll provide personalized, one-on-one follow-up appointments for new Subaru owners, ensuring they fully understand and enjoy the advanced features and safety technologies in their vehicles.
Key Responsibilities:- Schedule and conduct Love Encore Delivery appointments with recent Subaru buyers (1460 days post-purchase)
- Demonstrate and explain Subaru technologies, including EyeSight, STARLINK, navigation, Bluetooth, and safety features
- Personalize tutorials based on each customers needs and questions
- Assist customers with smartphone integration, app setup, and vehicle customization
- Provide ongoing support and serve as a technology resource for customers and dealership staff
- Maintain up-to-date product knowledge and complete Subaru certification as required
- Track completed appointments and ensure timely follow-upCollaborate with sales and service teams to deliver a seamless ownership experience
Qualifications:- Excellent communication and interpersonal skills
- Passion for customer service and technology
- Strong organizational skills and attention to detail
- Ability to learn and explain vehicle features and digital tools
- Previous automotive, tech support, or customer service experience preferred
- Valid drivers license and clean driving record
- High school diploma or equivalent (college degree a plus)
What We Offer:- Competitive hourly pay plus performance-based bonuses
- Health, dental, and vision insurance 401(k)
- Employee discounts on vehicles, service, and parts
- Paid training and advancement opportunities
- A supportive, team-oriented environment
