AR Administrative Support

Location: San Antonio, TX Schedule: Monday - Friday | 8:00 AM - 5:00 PM Work Arrangement: Hybrid Employment Type: Full-Time Temporary Contract Assignment Duration: Approximately 90 Days Important: This is a temporary assignment only and is not intended to convert to a permanent or temp-to-hire position.

Position Overview: We are seeking a highly organized and customer-focused AR Administrative Support Specialist to join our Accounts Receivable team. This role serves as a key liaison between customers and internal Collections teams, providing administrative support for customer inquiries, account assistance, payment-related requests, and accounts receivable operations. The ideal candidate will be responsible for managing the Accounts Receivable inbox, evaluating incoming requests, determining appropriate next steps, and ensuring inquiries are routed efficiently to the correct team members. This position plays an important role in delivering outstanding customer service while supporting the effectiveness of the Collections team through strong communication, attention to detail, and proactive follow-through.

Customer & Account Support: Serve as the primary point of contact for the Accounts Receivable inbox. Review and manage incoming customer inquiries related to accounts, invoices, payments, and account support requests. Route inquiries to the appropriate AR or Collections team members and monitor progress through resolution. Maintain professional communication with customers and internal stakeholders to ensure timely responses.

Accounts Receivable Operations: Monitor and resolve matched and unmatched items within HighRadius. Assist with payment application investigations and account research. Support accurate documentation and record maintenance. Collaborate with team members to identify and resolve account discrepancies.

Communication & Coordination: Partner closely with Collections, Accounts Receivable, and other internal departments. Ensure customer concerns are addressed promptly and professionally. Maintain detailed records of requests and resolutions. Effectively prioritize multiple tasks while meeting deadlines in a fast-paced environment. Qualifications & Required SkillsStrong organizational and time management abilities. Excellent written and verbal communication skills. Ability to manage multiple priorities simultaneously. High attention to detail and accuracy. Professional and customer-focused approach. Strong problem-solving and critical-thinking skills. Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.