Senior Customer Success & Onboarding Lead (Remote)
akiflowDenver, CO
Senior Customer Success & Onboarding Lead (Remote)
akiflowDenver, COSenior L5
Customer Service RepresentativesFirst-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Non-Retail Sales Workers
Custom Computer Programming ServicesComputer Systems Design ServicesTelemarketing Bureaus and Other Contact Centers
APPLY NOW (opens in a new tab)Akiflow, a fully remote SaaS company serving thousands of professionals across North America and Europe, is hiring a Senior Customer Success & Onboarding Manager to own onboarding calls and the day-to-day running of Customer Success. You will run 3–5 onboarding calls daily, manage CS operations, and collaborate with product to turn customer feedback into the roadmap. The role emphasizes an AI-first approach, remote work flexibility, and ownership of outcomes across time zones.
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Level
Senior L5
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Custom Computer Programming Services
Posted
today