Counter Sales With Backup Driver Heritage Landscape Supply is seeking a full-time Counter Sales with Backup Driver driving duties and a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines.
Key Responsibilities:
Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment.
Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.
Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer
to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.
Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.
Covers Back-up Driver responsibilities in non-regulated truck
Other duties as assigned.
Minimum Qualifications:- Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
- Experience or familiarity with point-of-sale systems and order entry procedures.
- Demonstrated ability for clear and courteous communication in person, over the phone, and via email.
- Effective problem-solving skills and resourcefulness in responding to customer inquiries and issues.
- Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
- Covers Back-up Driver responsibilities in non-regulated truck
- Ability to work in varied conditions, including warehouses and outdoor environments.
- Honest, respectful, and courteous demeanor towards all customers and colleagues.
- Willingness/ability to work overtime as needed
- Capability to pass a pre-employment drug test.
- High school diploma or equivalent of education & experience
- Minimum Years of Work Experience:
- Minimum of 2 years of relevant work experience.
- Experience in driving in a non-regulated truck
Job Location:
National Structure - Spring Hill3515 Cleburne Road Suite B Spring Hill, TN 37174As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
