Job Title: Customer Support Representative
Location: Cincinnati, OH
Job Type:
Full-TimeJoin a Growing Team! Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential, we’d love to meet you. We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.
About the Role:
As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable. If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.
What You’ll Do:- Provide friendly, face-to-face customer support
- Listen to customer needs and recommend products, upgrades, or solutions
- Answer questions about pricing and services with confidence and clarity
- Meet and exceed individual and team performance goals
- Stay knowledgeable about client products and promotions
- Represent our company with professionalism and enthusiasm
- What We’re Looking For1–3 years of experience in customer service, hospitality, events, or a related field
- Strong communication skills (written and verbal)
- Ability to think on your feet and stay composed under pressure
- Organized, detail-oriented, and dependable
- Positive attitude and team-first mindset
- Passion for delivering standout customer experiences
Why Join Us?- Competitive pay and benefits
- Opportunities to travel to live events (when applicable)
- Fun, collaborative team culture
- Clear advancement opportunities in customer experience and events
- Exposure to exciting, nationally recognized brands
- A chance to grow your career
- Ready to Apply?
- We’re conducting virtual interviews this week via Zoom and would love to connect with motivated candidates.
- Submit your resume today and take the next step in building a career where your personality, drive, and passion truly matter.
