Claims Supervisor
robert halfTacoma, WA
Claims Supervisor
robert halfTacoma, WASenior L5
Claims Adjusters, Examiners, and InvestigatorsCompensation and Benefits ManagersInsurance Claims and Policy Processing Clerks
Claims AdjustingAll Other Insurance Related ActivitiesPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
APPLY NOW (opens in a new tab)Overview:
In this long-term remote role you will oversee complex workers' compensation claims from inception to resolution, ensuring compliance and cost-effective outcomes. You'll work with internal stakeholders, injured employees, medical providers, and counsel to coordinate care, adjudicate claims timely, and support return-to-work initiatives. The role emphasizes accurate administration, stakeholder communication, and high-quality service delivery at scale. This opportunity offers meaningful impact through strategic claims management in a client-focused environment.
Responsibilities:
- Manage a portfolio of high-exposure and complex workers' compensation claims, including litigated cases
- Investigate claims by reviewing reports and medical records and conducting interviews
- Ensure timely and accurate claim adjudication in line with state laws and guidelines
- Develop and adjust claim strategies, including reserves and reporting
- Coordinate with medical providers, rehabilitation specialists, and case managers for return-to-work efforts
- Monitor litigation and collaborate with defense attorneys, attending hearings as required
- Communicate regularly with injured employees, employers, brokers, and stakeholders on status
- Maintain organized records and contribute to reporting on claims and staffing activity
Key requirements:
California adjuster licensereside in Californiaexperience managing complex and litigated workers' compensation claimsstrong customer service and stakeholder communication skillsability to work remotely and manage a heavy caseloadknowledge of state workers' compensation statutes and company guidelinesdetail-orientedcollaborativeexcellent communicationclaims managementreserve settingadjudication
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Level
Senior L5
Location
Tacoma, WA
Occupation
Claims Adjusters, Examiners, and Investigators
Industry
Claims Adjusting
Posted
3 days ago