Data Center Technician

Job TitleKey Responsibilities Hardware Management: Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks. Cabling and Connectivity: Managing, installing, and tracing network and power cables to ensure proper organization and connectivity. Troubleshooting & Diagnostics: Investigating hardware, software, and network issues that require physical access. Maintenance & Repairs: Conducting routine maintenance, hardware upgrades, and emergency repairs. Remote Team Collaboration: Coordinating with remote engineering teams and stakeholders to implement configurations and resolve issues. Documentation & Reporting: Documenting activities, maintaining service logs, and updating remote teams or project managers. Inventory & Auditing: Assisting with asset management through physical audits, labeling, tracking, and monitoring inventory. Emergency Response: Responding to emergencies and participating in on-call rotations as needed. Safety & Compliance: Following safety protocols and adhering to operational procedures and change management policies. Network Hardware Management: Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers. Telecom Infrastructure Support: Supporting telephony hardware and applications (analog, ISDN, SIP, etc.), installing and relocating telecom assets, and performing equipment testing and troubleshooting. Cabling and Connectivity: Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity. Troubleshooting and Diagnostics: Addressing physical connectivity issues, diagnosing hardware, software, and network problems, and conducting power cycles and signal testing. Maintenance and Repairs: Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components. Collaboration and Documentation: Working with remote teams and vendors, documenting work performed, maintaining service logs, and providing visual verification and inventory details. Inventory and Logistics: Assisting with asset management, conducting audits and tagging, and handling shipping and receiving. Emergency Response & Compliance: Responding to emergencies, participating in on-call schedules, and following safety protocols and policies.