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Type: Full-time, remote, EST business hours
Who This Role Is ForWe're looking for an experienced project management professional with a strong background in account or project management within a digital marketing agency environment. The ideal candidate is highly organized, proactive, and comfortable managing multiple complex projects while balancing client expectations, internal team workloads, timelines, and budgets. This person is a confident, client-facing professional who can independently manage complex projects, navigate challenges, and hold internal teams accountable. They are comfortable partnering with a Senior Executive Strategist who leads a portfolio of enterprise-level clients, translating strategic priorities into organized plans and successful execution. About VenveoVenveo is a creative and collaborative digital marketing agency with a global team, partnering with innovative building materials manufacturers. Our clients' audiences include builders, contractors, homeowners, architects, interior designers, and product distributors. We specialize in helping building materials manufacturers strengthen their brands, generate demand, increase product adoption, and drive measurable business growth through integrated digital marketing strategies.
The Role: As Project Manager (internally known as a Producer), you will oversee the day-to-day operations, logistics, timelines, and delivery of digital marketing and strategic projects. You will work closely with a Senior Executive Strategist, discipline leads, and internal teams to coordinate resources, manage client expectations, and ensure projects are delivered on time, on budget, and to the highest standards. In this role, you will be paired with a Senior Executive Strategist to form a client-facing team we call a Duo. Your Senior Executive Strategist leads the overall client relationship and account strategy for a portfolio of enterprise-level clients, while you own day-to-day project execution and delivery. Together, you will translate strategic priorities into actionable plans, keep internal teams aligned and accountable, and ensure client initiatives move forward efficiently. You will serve as a key point of contact for day-to-day client project management, independently leading project meetings, communicating progress, managing expectations, and resolving issues before they impact delivery. This role requires someone who can confidently manage complex projects, anticipate challenges, and uphold high standards of quality and client service.
Responsibilities: Track planned resource utilization and proactively identify resource needs or potential capacity issues. Assign tasks to appropriate Venveo team members and ensure clear ownership and accountability for deliverables. Develop and manage the project plan and project schedule for each project. Work with the Senior Executive Strategist, discipline leads, and project teams to execute project schedules and plans. Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverable dates are clearly communicated, understood, and executed upon. Effectively and efficiently plan and prioritize all deliverables and resources working on individual projects based on scope of work and project goals. Actively monitor project risks and scope creep to foresee and identify potential problems and proactively develop solutions to address them in advance. Consistently manage day-to-day client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback. Independently lead client project meetings, status calls, and internal team meetings to maintain alignment and project momentum. Communicate and document project status, risks, and recommendations to clients, the Senior Executive Strategist, team members, and senior management on a regular basis; escalate issues accordingly through the appropriate channels. Partner with the Senior Executive Strategist to ensure project execution aligns with broader client objectives, account priorities, and strategic recommendations. Proactively identify opportunities to improve project workflows, team collaboration, and overall delivery. Follow Venveo project management methodology and project processes. Perform QA/testing on all projects to ensure deliverables meet Venveo quality standards before client delivery. Track project profitability estimates on a monthly basis for recurring deliverables and proactively flag budget or scope concerns. Perform tasks with excellence to support client satisfaction, retention, and referrals.
Required Skills & Qualifications: Exemplifies emotional intelligence in verbal and written responses to client questions and concerns. Successfully handles conflict resolution primarily on their own, with minimal supervisor feedback and direction. Capable of independently running key client meetings and managing day-to-day client communications. Demonstrates proper instincts and understanding of client expectations and manages those accordingly. Successfully manages multiple digital projects on time, on budget, and with a high level of client satisfaction. Properly plans and implements kickoff meetings and workshops with minimal supervision. Demonstrates a keen attention to detail in project documentation, team communication, and writing. Demonstrates the ability to manage competing priorities, anticipate project challenges, and make sound decisions independently. Understands how to work collaboratively with the Senior Executive Strategist, translating broader account strategy and priorities into organized project plans while maintaining ownership of day-to-day project execution. Demonstrates an understanding of the following PM styles: Waterfall, Agile, Kanban, and SCRUM, and understands how to apply these to the Venveo project process. Preferred Experience3–5+ years of experience in Client Services, Account Management, Project Management, or equivalent experience, preferably within a digital marketing agency. Experience managing multiple client projects and working directly with client stakeholders. Minimum Bachelor's Degree from a four-year college or university, or equivalent professional experience. Above-average knowledge of Teamwork, Dropbox, Slack, Google products, and other PM tools used at Venveo. Working knowledge of design processes and disciplines (responsive vs. desktop, logo design, print design, etc.).Proficient in general digital marketing practices and trends. Experience working with enterprise-level clients, national brands, franchise organizations, or multi-location businesses is a plus.

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