Description Motor Power – A Wallwork Company
Wallwork Truck Center is looking for a Service Advisor to join our team! If you enjoy working with customers, staying organized, and being part of a fast-paced team, this could be a great opportunity for you. Starting Pay is $60-65K/ year.
As a Service Advisor, you'll be the key point of contact between our customers and our service department. You'll help communicate the customers service needs, coordinate repairs with our technicians, and keep customers informed throughout the repair process.
What You'll Do Greet customers and provide friendly, professional service
Listen to customer concerns and gather information about service and repair needs
Create repair orders, estimates, and repair quotes
Schedule service appointments and help manage the daily shop workflow
Communicate repair needs, costs, and timelines with customers
Keep customers updated on the status of their vehicles
Coordinate with technicians and the service team to help keep repairs moving efficiently
Communicate final information with customers
Maintain accurate service records and documentation
Build strong relationships with customers and help create a positive service experience
Work as part of a team to provide timely, high-quality service
What We're Looking For High school diploma or GED
Excellent customer service and communication skills
Strong organizational skills and attention to detail
Ability to manage multiple customers and priorities in a fast-paced environment
Comfortable working with computers and learning service-related systems
Dependable, team-oriented, and committed to providing a great customer experience
Ability to successfully complete a background check, and drug screen
Why Join Wallwork? We offer:
Competitive pay
Health, dental, and vision insurance
401(k) and retirement benefits
Paid Time Off (PTO)
Career growth and advancement opportunities
A stable, successful, and growing company
A team-oriented, family working environment
Wallwork Inc. and its subsidiary companies continue to grow, creating opportunities for employees to build long-term careers within our organization.
Wallwork Inc. and its subsidiary companies are a drug-free workplace and Equal Opportunity Employer.
