Management Trainee

Job Description: Posted Tuesday, July 28, 2026 at 6:00 AM

Overview: Big O Management Trainees perform a variety of store functions while learning management skills and demonstrating increasing proficiency in preparation for managing a Big O Tire Store. Responsibilities include controlling costs, managing profitability, training and developing the team of employees, maintaining the appearance of the facilities and ensuring proper operational procedures are followed. Additional responsibilities include daily customer interaction, customer complaint resolution, and executing at 100% of the service standard. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities: Work directly with Big O Store Managers, Assistant Managers and Territory Managers in completing the following duties and responsibilities: Coordinating all aspects of store operations including but not limited to sales, office, and shop management Staffing the store with adequate personnel, implementing training programs, and executing all company programs, policies, and procedures Setting goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross profit percentages, expense control, and payroll objectivesDevelop and maintain the ability to perform all aspects of store operations including but not limited to shop, sales, office, and management Promote sales through explaining the benefits of services and products to customers Perform vehicle inspections, print vehicle owner’s manual maintenance requirements, and prioritize and promote needed products and services with customers and management; consistently conduct work order reviews for accuracy Shadow the Store Manager to develop and enhance skills with hiring and evaluation processes for location employees and provide input regarding employee performance. Guide staff in the resolution of difficult questions or customer concerns Working with the Store Manager, conduct weekly store meetings to review safety issues, store policies, procedures, and product information changes as required Review and analyze profit and loss statements, balance sheets, payroll projections, and company P-card reconciliations Ensure prompt and consistent opening and closing of location based on store hours of operation Perform financial tasks for the store including accounts payable and receivable, oversight of daily cash handling and coordination and verification of daily bank deposit. Maintain accurate inventory, through timely receiving assets and orders in the system, daily spot checks, bi-weekly re-order, and a complete physical inventory at the end of the month, reporting any overage or shortage Complete any necessary reports or provide information to company personnel as directed in a timely manner Recommend and implement merchandising, advertising, and promotions to effectively market product Maintain internal and external store appearance to comply with Big O Tires standards Properly train new employees and develop the skills of the team Clean facilities, tools and equipment and stock shelves Timely complete daily Today’s Class Technician and other required training. All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements: 18 years of age or older

Preferred Skills: High school diploma or GED equivalent

BENEFITS: Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE: The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built. Put Customers First Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with. Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services. Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time. Give Your Best – Always give your best effort and seek to improve every day. Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done." Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care. Lead by Example Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction. Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company. Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team. GROWTH & DEVELOPMENT We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company. Big O Tires Store - Republic Rd., Springfield, 1503 W Republic Rd, Springfield, Missouri, United States of America