Batching Systems Automation Technician This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, serving animal health markets globally.
POSITION OVERVIEW:
The Batching Systems Automation Technician is responsible for installing, configuring, maintaining, and supporting industrial automation systems used in production animal operations (primarily dairy and feedlot). These systems control the batching and delivery of feed ingredients and additives and represent mission-critical infrastructure. This role requires a cross-disciplinary skill set spanning industrial automation, electrical systems, livestock production, networking, and various software environments. Technicians must be capable of independently troubleshooting hardware, software, and mechanical systems under time-sensitive conditions, both remotely and in active industrial environments. The position is primarily remote but requires frequent travel to rural customer facilities for installation, troubleshooting, repair, and training. This position operates at the intersection of industrial automation and production agriculture and requires strong independent judgment and problem-solving ability.
Key Responsibilities:- Install, configure, and support PLC-based batching and control systems
- Integrate automation systems with scales, flow meters, pumps, augers, and other batching equipment
- Support integration between batching software and field equipment
- Diagnose and resolve automation and control system faults
- Electrical and Communications Systems
- Applying working knowledge of: 120V / 240V / 480V AC systems (single and three-phase power)12V / 24V DC control systems
- Relays, switches, contactors, circuit protection, and UPS devicesRS-232, RS-422, and RS-485 serial networks Ethernet configurations in high-interference environments900 MHz radio systems (client/server configurations)
- Build and repair communication cabling and connections
- Interpret electrical schematics and wiring diagrams
- Diagnose and troubleshoot electrical issues both on-site and remotely
- Coordinate with millwrights, electricians, plumbers, and other tradespeople
- Work safely in industrial environments with heavy equipment and electrical hazards
- Software Systems & Data Infrastructure
- Install, operate, and support system control software on Linux-based systems
- Support system updates, configuration changes, and software deployments
- Utilize command-line tools to monitor and troubleshoot system behavior
- Work with SQL databases using query tools and management software
- Support Java-based applications and related services
- Analyze and interpret time-series system logs to diagnose system behavior
- Technical Support & Customer Training
- Deliver training to operators and other key personnel on system use and workflows
- Assist customers in diagnosing software, electrical, and automation issues
- Provide real-time technical support during active operations
- Communicate effectively with users of varying technical backgrounds
- Utilize bilingual skills or translation tools when necessary
- Quality Assurance & System Auditing
- Assist in verifying batching accuracy and system performance
- Monitor system operations including timing, sequencing, and communication
- Prepare accurate and actionable reports of system observations
- Work Environment & Expectations
- Combination of remote/office and agricultural facilities in all weather conditions
- Frequent travel to rural customer locations (company vehicle provided)
Travel requirements:- Up to 50% during initial training (home location dependent)
- Approximately 25% ongoing
- Participation in a rotating 24/7 on-call support schedule
Required Qualifications:
Associate's degree in Agricultural Engineering, Precision Agriculture, Electrical Engineering, Animal Science, Industrial Technology, or related technical fieldOR Completion of technical trade school or apprenticeship training in electrical systems, automation, or industrial technology1 – 3 years of experience in one or more of the following: Agricultural operations Industrial automation and networkingPLC systems Electrical systems Proficiency in: Troubleshooting hardware/software systems Professional communication (verbal and written)
Preferred Qualifications:- Bachelor's degree
- Bilingual Spanish
- Experience with: Livestock operations and high-volume feed batching
- Industrial communications (serial, radio, etc.)Linux operating systemsSQL databases
Key Competencies:- Technical troubleshooting and problem-solving
- Ability to work independently in field environments
- Strong communication and customer support skills
- Attention to detail in system analysis
Additional Requirements:- Valid driver's license
- Ability to pass background and drug screening
- Ability to travel and work safely in outdoor/industrial environments
- Ability to lift equipment and work around machinery
