Job Title: Senior DevOps Engineer
Contract Length: 6 Months (with potential for extension)
Location: Hybrid Remote | Onsite Tuesdays and Thursdays in Louisville, KY 40213
Overview:
We are seeking a Senior DevOps Engineer to lead the reliability, architecture, automation, and operational excellence of a large-scale restaurant technology platform. This role is responsible for designing, implementing, and continuously improving infrastructure that spans cloud environments, Kubernetes platforms, edge computing systems, networking, mobile device management, CI/CD pipelines, and automation tooling. This is a senior-level, hands-on engineering position requiring a strong generalist mindset. The ideal candidate is equally comfortable architecting cloud solutions, troubleshooting distributed edge systems, improving observability, automating operational processes, and driving reliability initiatives across the technology stack.
Responsibilities:- Reliability & Observability
- Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets
- Build and maintain monitoring, alerting, and observability solutions
- Lead incident response, root cause analysis, and post-incident reviews
- Establish reliability metrics and report on system health and performance
- Proactively identify and mitigate reliability risks
- Improve Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR)
- Cloud Architecture & Infrastructure:
- Design and implement scalable, secure, and highly available cloud architectures
- Manage AWS infrastructure, including:
- VPCEC2ECSEKSFargateLambdaIAMRDSS3Support Microsoft Azure environments
- Architect and manage Kubernetes deployments, including edge-based environments
- Design containerized and serverless solutions
- Develop and maintain Infrastructure as Code (IaC) using Terraform
- Provide architecture leadership across cloud, edge, networking, and device infrastructure
- DevOps & Automation
- Build and optimize CI/CD pipelines using GitLab CI/CDDevelop automation tools and operational workflows
- Create scripts and integrations using Python, Bash, Go, or similar languages
- Build internal tooling to reduce manual effort and improve operational efficiency
- Utilize AI-assisted development tools to accelerate troubleshooting, scripting, and documentation
- Promote an automation-first engineering culture
- Restaurant & Edge Technology
- Support Kubernetes-based edge platforms deployed across restaurant locations
- Manage and troubleshoot restaurant technology systems and deployments
- Support mobile application deployment and endpoint technologies
- Manage and optimize Mobile Device Management (MDM) platforms
- Configure and troubleshoot enterprise networking environments including switches and VLANsParticipate in on-call support and operational incident response
- Security & Governance
- Establish cloud governance standards and architectural best practices
- Implement security controls including:
- Identity and Access Management (IAM)
Encryption
Network segmentation
Secrets management
Support DevSecOps initiatives and automated security controls
Conduct security architecture reviews and risk assessments
Identify vulnerabilities, misconfigurations, and compliance gaps
Leadership & Collaboration
Partner with engineering, DevOps, security, and operations teams
Provide technical leadership and mentorship
Develop runbooks, architecture documentation, and operational procedures
Evaluate emerging technologies and recommend improvements
Drive continuous improvement across reliability, performance, security, and scalability initiatives
Required Qualifications: 6+ years of experience in IT infrastructure 3+ years of experience in:
- Site Reliability Engineering (SRE)
- Cloud Architecture
- Platform EngineeringCloud Infrastructure Engineering
- Strong hands-on AWS experience including:
- VPCEC2ECSEKSFargateLambdaIAMRDSS3Working experience with Microsoft AzureStrong Kubernetes and container orchestration expertise
- Experience supporting edge computing or distributed environmentsExperience building and managing GitLab CI/CD pipelines
- Strong Terraform experience
- Enterprise networking experience including:
- Switch configurationVLAN configuration
- Network troubleshooting
- Experience with Mobile Device Management (MDM) platforms
- Scripting and automation experience using:
- PythonBashGoSimilar languages:
- Experience developing internal tools, APIs, and integrations
- Experience defining and operating against SLOs, SLIs, and error budgets
- Strong Linux administration and troubleshooting experience
- Excellent communication, collaboration, and problem-solving skills
Preferred Qualifications:
AWS and/or Azure certifications
Experience designing serverless architectures using:
- AWS Lambda
- FargateAPI Gateway
- EventBridgeExperience with DevSecOps tools including:
- SASTDASTContainer scanning
- Infrastructure-as-Code scanning
- Knowledge of security frameworks such as:
- CISNISTISO 27001SOC 2Experience with monitoring and observability tools such as:
- CloudWatchPrometheusGrafanaSIEM platforms
- Background supporting restaurant, retail, hospitality, or distributed edge environmentsExperience using AI-assisted development tools
Key Competencies:- Reliability EngineeringCloud ArchitectureAWS & Azure
- KubernetesTerraformGitLab CI/CDDevOps & DevSecOpsInfrastructure Automation
- Enterprise Networking
- Edge Computing
- Mobile Device Management
- Observability & Monitoring
- Incident Management
- Root Cause Analysis
- Security & Governance
