Food & Beverage Manager The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Food & Beverage Manager to join our team. This position is 100% on-site, no remote work. The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space. This position will be an exempt position making $60,000.00 - $70,000.00 a year and will report to the General Manager. The Food and Beverage manager is responsible for coordinating, supervising and directing all aspect of the Food & Beverage Outlets' operations, while maintaining profitable Food & Beverage outlets and high-quality products and service levels. He/She is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets and meet budgeted productivity while keeping quality and guest service index high.
Job Responsibilities:- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Maintain high standards of personal appearance and grooming.
- Comply at all times with UCC standards of regulations to encourage safe and efficient hotel operations.
- Oversee all aspects of the daily operation of the hotel's F&B outlets.
- Supervise all outlets personnel.
- Respond to guest complaints in a timely manner
- Supervise and maintain high Hilton Stay ScoresWork with other F&B leaders and keep them inform of F&B issues as they arise.
- Keep immediate supervisors fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B outlets.
- Prepare and submit required reports, including (but not limited to) payroll, revenue, employee schedules costed out by week, quarterly action plans.
- Monitor quality of service in all F&B outlets
- Assist in menu planning and preparation.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Be visible on the floor and assist staff as needed during each meal period.
- Maintain level of liquor inventory controls according to UCC SOP.Do month end liquor inventory
- Conduct employee's performance review in accordance to UCC's Standards
- Be involved in and/or conduct departmental and hotel training (CARE Committee, Customer Service, Pre-shift, etc.)Interview candidates for front-of-house F&B positions and follow standards for hiring procedures.
- Participate in required M.O.D program as scheduled
- Attend meeting/training as required by management.
- Perform other duties as requested by management.
Qualifications/ Skills:- At least 4 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 2 years of related experience or a 2-year college and 3 or more years of related experience.
- Preferred experience in Micros Symphony
- Must be proficient in Windows, company approve spreadsheets and word processing.
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
- Long hours sometimes required
- Ability to lift up to 50 lbs.
- The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking.
- The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D
