Seasonal - Customer Service Representative
nimbl fulfillmentSalt Lake City, UT
Seasonal - Customer Service Representative
nimbl fulfillmentSalt Lake City, UTEntry L2
Gift, Novelty, and Souvenir RetailersTelemarketing Bureaus and Other Contact CentersGreeting Card Publishers
APPLY NOWBring Your Good Energy. Make Someone’s Day. AtNimbl Fulfillment, we believe great customer service is about more than answering questions—it’s about making people feel heard, helped, and taken care of. We’re looking for afriendly, upbeat, service-minded Seasonal Customer Service Representativeto join our team during our busy season. This is a great opportunity for someone who enjoys talking with people, solving problems, staying positive under pressure, and being part of a team that genuinely cares about the customer experience. Nimbl is a growing fulfillment company that supports a variety of exciting brands. Behind every order is a customer who is counting on us to get it right—and that’s where you come in!
What You’ll Do:
Be the friendly voicecustomers connect with by phone, email, and chat.
Listen carefully, understand the issue, and provide helpful solutions.
Handle customer concerns withpatience, empathy, and a positive attitude .Help customers with product, order, shipping, and troubleshooting questions.
Keep customer interactions and information accurate and organized.
Follow up when needed to make sure the customer feels taken care of.
Work closely with our warehouse and internal teams to solve problems and get things moving.
Jump in wherever needed during our busy season and help create a great experience for our customers.
Workin-officeas part of a collaborative, team-oriented environment.
What We’re Looking For:
Most importantly, we’re looking for the right attitude.
You might be a great fit if you are:
- Naturallyfriendly, cheerful, and approachable
- Someone who genuinely enjoyshelping people
- A good listener who can remain calm when a customer is frustrated
- A clear and confident communicator
- A problem solver who likes figuring things out
- Comfortable juggling multiple conversations and priorities
- Dependable, organized, and willing to jump in and help the team
- Adaptable and comfortable working in afast-paced environment
- Someone who can turn a difficult customer interaction into a positive experience
- Must pass background check and drug test.
- Previous customer service experience is a plus, but we’re willing to train the right person.
- Experience in retail, hospitality, call centers, or other customer-facing roles is helpful.
- Schedule
- Seasonal position
- Day shift: 8:00AM–4:30 PMSome weekends may be required during peak season
- In-office position
- Why Nimbl?
- We’re a team that takes pride in beingbetter, more personal, and more customer-focused than the bigger guys.
- You’ll work alongside people who care about doing things right, supporting one another, and making a difference for the brands and customers we serve.
- If you’re the person your friends describe asthe one who is always happy to help, we’d love to meet you.
- Bring your personality, your problem-solving skills, and your positive energy—we’ll teach you the rest.
Matching similar jobs
Level
Entry L2
Location
Salt Lake City, UT
Occupation
Customer Service Representatives
Industry
Gift, Novelty, and Souvenir Retailers
Posted
2 days ago