Applications Engineer - Vacuum & Blower Technologies

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/DXP Enterprises is seeking a Applications Engineer to support the continued growth of the Vacuum & Blower Technologies product group. This role will serve as the primary first-response resource for inbound digital leads, e-commerce inquiries, and fast-turn customer requests generated through Manufacturer's Edge, Pump Catalog, and other digital channels. This is a desk-based technical sales role, not a traditional Applications Engineer, Outside Sales or Business Development Manager position. The ideal candidate is a highly responsive, technically curious "keyboard warrior" who can quickly answer customer questions, use product selection tools, apply established pricing guidance, coordinate with suppliers, and route larger opportunities to the appropriate DXP regional sales or BDM resource. The role is designed to capture incremental transactional business while supporting DXP's broader field sales organization. Responsibilities of the Applications Engineer include, but are not limited to: Respond quickly to inbound customer inquiries from Manufacturer's Edge, Pump Catalog, web forms, chat, email, phone, and other digital lead sources Serve as the first technical point of contact for customers seeking vacuum pumps, blowers, accessories, replacement products, or basic application support Use product selection tools, catalogs, supplier portals, pricing guidelines, and internal resources to identify suitable product options Prepare fast-turn quotes for standard or transactional vacuum and blower products. Coordinate with suppliers to confirm pricing, availability, lead times, technical details, and documentation Route larger, engineered, or relationship-driven opportunities to the appropriate DXP BDM, regional sales team, or applications resource Support lead qualification and ensure opportunities are properly documented, tracked, and followed upHelp maintain product data, part numbers, pricing information, and supporting documentation for the digital sales platform Work with Manufacturer's Edge and internal DXP stakeholders to improve the online customer experience and lead capture process Support the Vacuum & Blower Technologies team with overflow inquiries, basic customer follow-up, quote support, and administrative sales activities as needed Help identify patterns in customer inquiries, common product needs, and future opportunities for product line expansion Maintain a high level of urgency, professionalism, and responsiveness with customers and internal stakeholders Qualifications of the Applications Engineer include, but are not limited to:2-5 years of experience in inside sales, technical sales support, customer service, product support, applications support, distribution, or industrial equipment sales. High computer literacy - comfortable working at a desk in a fast-paced digital environment Ability to respond quickly and professionally to customer inquiries by email, phone, chat, and web-based platforms Technical savvy - aptitude and willingness to learn vacuum pumps, blowers, accessories, applications, and related terminology Ability to use catalogs, selection guides, pricing tools, CRM systems, supplier portals, and internal databases Strong attention to detail, especially with part numbers, specifications, pricing, and customer requirements Ability to distinguish between simple transactional opportunities and larger technical opportunities that require escalation Strong organizational and follow-up skills Comfortable working independently while coordinating with BDMs, suppliers, applications resources, and regional sales teams Customer-focused mindset with a sense of urgency