Technical Support Specialist (Las Vegas)
source one technical solutionsLas Vegas, NV
$25/hr
APPLYTechnical Support Specialist (Las Vegas)
source one technical solutionsLas Vegas, NVJunior L3
$25/hr
Automotive Engineering TechniciansComputer User Support SpecialistsSoftware Quality Assurance Analysts and Testers
APPLY NOWSource One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).
Title: TeleOperations Specialist (Technical Support Specialist) - Contract
Pay Rate: $25/hr (W-2) plus benefits (listed below)
Training & Work Schedules: Candidates can choose between the AM or PM training shift (first 8 weeks)AM: Mon - Fri, 9:30am - 6:00pmPM: Mon - Fri, 5:30pm - 2:00amOfficial Schedule (after training):Specific shifts will be given 2 weeks before the end of the 8 week training period, but you MUST be available from 1:30am - 2:00am. After the training period, you will be assigned an initial shift, which will be one of the following: 1:30am - 10:00am, 10:00am - 6:30pm, 12:00pm - 8:30pm, or 5:30pm - 2:00am.
Job description:
Our client, an innovative, on-demand autonomous ride-hailing company, is seeking to hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the "human-in-the-loop," bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards
Requirements:
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Excellent driving history and no criminal history
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours
Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor's degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software
Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance 401k package
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Level
Junior L3
Salary
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Location
Las Vegas, NV
Occupation
Automotive Engineering Technicians
Industry
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Posted
yesterday