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Remote Customer Experience Team Leader at cleanchoice energy |...

Remote Customer Experience Team Leader

cleanchoice energyNew York, NY

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Remote Customer Experience Team Leader

cleanchoice energyNew York, NYMid L4

First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Personal Service Workers First-Line Supervisors of Production and Operating Workers

Telemarketing Bureaus and Other Contact Centers Telephone Answering Services Other Management Consulting Services

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CleanChoice Energy is seeking a Customer Experience Supervisor to lead a remote, nationwide team. You will supervise a call center, drive performance against targets, and provide coaching to front-line agents while handling escalated issues. Collaboration across departments and a focus on service quality are key. The role emphasizes leadership, data-driven improvements, and maintaining high customer satisfaction in a 100% remote setting with regular coaching and performance reviews.

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Level

Mid L4

Location

New York, NY

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

3 days ago

APPLY NOW (opens in a new tab)