Dutch Customer Care Agent | E-commerce
speakitDenver, CO
Dutch Customer Care Agent | E-commerce
speakitDenver, COSenior L5
Telemarketing Bureaus and Other Contact CentersElectronics and Appliance RetailersHousehold Appliances, Electric Housewares, and Consumer Electronics Merchant Wholesalers
APPLY NOW (opens in a new tab)Dutch Customer Care AgentOn behalf of our client, a leading e-commerce platform offering a wide range of products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening, and DIY, we are looking for a talented Dutch Customer Care Agent to join their dynamic team. As a Dutch Customer Care Agent, you will be the primary point of contact for our client's Dutch-speaking customers, providing support and assistance via email, chat, and phone. Your goal will be to ensure customer satisfaction by handling inquiries, resolving issues, and maintaining a positive brand image.
Key Responsibilities:
Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
Provide accurate information about our products, services, and policies.
Resolve customer complaints and issues efficiently, escalating to the appropriate team when necessary.
Process orders, returns, and exchanges according to company guidelines.
Maintain accurate customer records and handle sensitive data with confidentiality.
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Level
Senior L5
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today