Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort—the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel.
Our Team:
Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball. If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!
Key Responsibilities:- Welcome and assist guests with enthusiasm, providing information, guidance, and recommendations related to resort activities and amenities.
- Provide exceptional customer service to guests, welcoming them, addressing their inquiries, and ensuring their needs are met as it relates to Evermore core values: Easy on Purpose, Unexpected Delight, Service Savvy, and Insightful Innovations.
- Enforce safety rules and guidelines for all recreation activities including swimming, paddleboarding, use of fitness equipment, kayaking, slide, rope swing, and cliff jump.
- Monitor beach and water slide areas for potential hazards and take action to prevent accidents by properly reporting and following up with respective departments.
- Exhibit proper speaking and phone etiquette with the ability to communicate effectively, politely, graciously, and professionally with both guests and colleagues as it aligns to luxury service standards.
- Willingness to be trained in and execute First Aid, CPR, AED, and EAP response.
- Maintain and organize watersports equipment, including paddleboards, kayaks, life jackets, and other safety gear.
- Daily set up and break down of activities, beach furniture arrangements, rental operations, cabana set-ups, and other recreational equipment
- Oversee and assist participants in water activities, ensuring they have the necessary equipment and follow safety protocols.
- Provide instruction and guidance to beginners or those in need of assistance with paddleboarding, kayaking, and other activities.
- Assist fitness center users with equipment set up and general use while you ensure a safe and clean workout environment.
- Maintain cleanliness and orderliness of the beach area, fitness centers, and other recreational facilities.
- Manage inventory of rental equipment, keeping track of usage, and coordinating rentals and returns. This includes reporting inventory shortages regarding equipment, activity supplies, or general use items that are necessary for the success of your role as a recreation attendant.
- Ensuring accurate billing and compliance regarding room charges, credit card payments, and cash/tip handling.
- Work cooperatively with other recreation attendants and staff members to ensure a cohesive and enjoyable experience for guests.
- Attend staff meetings and training sessions as required.
- Facilitating, organizing, and running daily activity programs such as (but not limited to): crafts, nature walks, family games, pool parties, holiday events, scavenger hunts, kid's camps, snack service, and many more.
- Promote recreational activities and services to guests, encouraging participation and upselling rental equipment or additional services when appropriate.
- Ensure compliance with all local, state, and federal regulations related to beach and water activities, safety standards and environmental protection.
- Collect towels & trash in work area to maintain a clean and presentable guest environment.
- All other duties as required.
- Education, Skills, and Experience:
- Must be a minimum of 18 years of age or older with current or completed high school education.
- Experience working/volunteering in an outdoor environment or with outdoor sporting activities.
- Must be able to swim. The recreation team works on and around the water which in areas can be up to 12' deep.
- Experience with paddle craft and/or willingness to learn.
- Lifeguard and or First Aid and CPR certification (or willingness to obtain) required.
- Food Safety or RAMP certification (or willingness to obtain).Flexibility to work weekdays, weekends, nights, early mornings, and holidays.
- Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with guests directly and on a microphone.
- Ability to handle guest requests in a calm, professional, and empathetic manner.
- Adhere to property and company policies and procedures.
- Ability to multi-task in a fast-paced and ever-changing environment and prioritize job duties.
Physical Requirements:
Able to safely lift, pull and push up to 50 pounds.
Excellent physical and temperature endurance to stand, walk, and remain active for extended periods of time, and participate in physical activities.
Ability to swim in deep water and potentially perform water rescues.
Able to stand, walk, stoop, kneel, bend, and reach periodically.
Tolerance for hot and humid Florida weather conditions, especially when working outdoors.
Ability to move swiftly and efficiently around the facility, including beach areas, pool decks, and gym facilities.
Effective verbal and non-verbal communication skills to interact with guests and colleagues.
Ability to clearly communicate in an emergency to direct guests and ensure their safety.
Willingness to adhere to strict regulations and enforce those regulations as necessary.
Evermore Culture:
At Evermore, our purpose is Togetherness, and our vision is to make a more together world possible. Through relational wellness, we cultivate an inclusive, people-first culture where collaboration, trust, and respect empower every Team Member to thrive. Our Values guide how we think, make decisions, and show up for our guests, one another, and the moments that matter most. We are committed to acting with integrity, striving for the extraordinary, and recognizing that our greatest success comes when we succeed together. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. EOE/M/F/D/VEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
