Quality Manager

Why Dakkota: For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation. If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we’d love to meet you.

The role: We are seeking a strategic and dynamic Quality Manager to lead our quality assurance and continuous improvement initiatives across both plant and office environments. This role oversees all aspects of product and process quality, drives corrective actions, and ensures compliance with internal and external standards. The Quality Manager will lead and develop the Quality Department, serve as the primary liaison for customer quality concerns, and champion a data-driven approach to operational excellence. The ideal candidate is an innovative leader passionate about customer satisfaction, continuous improvement, and fostering a culture of growth and accountability. What You’ll DoLeadership & Development: Lead, mentor, and manage the Quality Department team. Develop and implement individual development plans to enhance team capabilities. Monitor departmental performance and drive continuous improvement. Corrective Actions & Customer Satisfaction: Oversee the execution of all corrective actions. Track and improve customer satisfaction metrics (e.g., PPMs, PRRs, NCTs, QRs). Ensure timely and effective resolution of quality issues. Core Tools & Documentation: Ensure timely updates to Core Tools (Control Plans, PFMEAs, etc.), especially following corrective actions. Maintain accurate and organized documentation in alignment with internal, customer, and AIAG requirements. Problem Solving & Reporting: Provide cross-functional leadership in internal problem-solving activities. Implement and maintain data-driven systems for product and process reporting. Promote a culture of continuous improvement through root cause analysis and corrective action. Product & Process Quality: Ensure all product specifications are met regarding fit, finish, durability, and appearance. Monitor and report performance on key product and process characteristics (KPCs). Drive improvement plans for underperforming areas. Compliance & Certification: Maintain internal and customer databases to ensure accuracy and compliance. Ensure proper use and maintenance of Compulsory Certification Marks for finished, nonconforming, and changed products. Notify certification bodies of any product changes affecting certification status. Customer & Supplier Relations: Serve as the primary plant-level contact for customer quality concerns. Oversee supplier quality performance, including conducting audits and site visits as necessary. Lead supplier quality assurance efforts and manage incoming quality inspection activities to ensure compliance with standards. Operational Support: Support initiatives to reduce scrap, downtime, and improve efficiency and First Time Quality (FTQ). Document all quality-related activities as required. Safety & Other Duties: Adhere to company emergency evacuation procedures to ensure employee safety. Perform additional responsibilities as assigned by management.