Emergency Medical Technician-EMTHarrah's Cherokee Casinos Resort Position DescriptionDEPARTMENT: Finance-Risk ManagementGRADE/FLSA STATUS: H11Non-ExemptBADGE TYPE/COLOR: Key--BlueREPORTS TO: Supervisor, Risk ManagementSUPERVISES: N/AJOB SUMMARY:To enforce policy and control procedures, to provide a safe and pleasurable environment for guests and employees. To provide care to the best of their abilities, within the scope of their training, and until such time it is no longer needed or until relieved by Cherokee EMS personnel. Responsible for safety patrols and immediately reporting unsafe conditions. Member of the Safety Team.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and ValuesResponsible for responding to emergency situations, providing first aid and/or basic lifesaving treatment to guests and employees when required, within limits of certification and arranging transport when necessaryProvide and maintain service standards to guests and employees as set by department SOPWork closely with surveillance and securityWork closely with Cherokee Emergency Medical Services (EMS) Patrol parking lot/garage and report unsafe conditionsPatrol all BOH, FOH areas and report unsafe conditionsEnter work orders for observable hazard repairResponsible for filing reports on safety, OSHA, and any other incident of liabilityResponsible for collection, logging, and destruction of found medicationsComplete all required checklists for inventory and inspections of supplies and equipmentNotifies a risk management supervisor of any problems with equipment or low inventoryConduct oneself professionally and in accordance with all property regulationsResponsible for inspections and proper storage of department EMS equipment (oxygen tanks, AEDs, etc.)Disinfects and maintains cleanliness of EMS equipment, supplies and treatment areas per the daily assignmentsMaintain an inventory of medical supplies used to ensure departmental medical supply needs are metCheck and replace full sharps containers located throughout the propertyRecommend to guests/employees to seek medical treatment by a physician and/or medical facility if necessaryWill not recommend treatments or medications to guests or employeesComplete all duty-associated documents in a complete and timely mannerDemonstrate proficiency in report writing and thorough documentation of medical callsCollect evidence, documentation, and information necessary for associated reportsInvestigate and coordinate all fact-finding activities for employee injuries, customer injury or loss, and all property damage and loss incidentsProvide property leaders at all levels assistance to provide a safe and productive environment for associatesActive member of the safety teamAssist with red light, vehicle incidents with potential injury, domestic altercations and report suspicious activityComplete employee drug tests when necessaryAssist with employee evaluation for suspected intoxicantResponsible for Biohazard disposal (cards, dice, sharps) Represent Harrah's Cherokee Casinos to external organizations, peers, and employees when necessaryAttend con-ed training through Tribal EMS each quarter or as neededRequired to have the ability to perform all the duties of an Emergency First Responder in addition to tasks that are assigned by the risk management leadership or EMSAdditional duties as assignedParticipative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestionsProactive with incidents and issues ensuring resolution with employees or guestsAdhere to regulatory, departmental and company policies/procedures in an ethical mannerMINIMUM QUALIFICATIONS:High school diploma or GED requiredValid driver's license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years requiredCertified as an EMT (or higher) through the state of North Carolina or National Registry requiredCurrent CPR/AED certification requiredSuccessful completion of the Security Basic Officer Course required*Six months to one-year previous customer experience preferredThree months previous experience as a First Responder, EMT or higher preferredSix months to one year experience in insurance, loss control & safety or related field preferred*Can be completed within six months of hire dateMust demonstrate the following essential knowledge and skills: Must be able to read and comprehend all necessary documentation, training materials and SOP informationMust be able to communicate courteously, effectively, and professionally with guests and all levels of team membersMust be able to use tools and equipment such as radios, computers, and other equipment specific to the positionComplete knowledge of all emergency proceduresExcellent attendance in previous positionsExcellent communication skillsKnowledge of OSHA, EPA, fire code preferredWilling to learn and be adaptableAttention to detail/observantComfortable under surveillanceAble to wear a radio earphoneHandle bodily fluids and possibly hazardous situationsNeat, professional appearance with excellent personal hygieneMaintain all required certifications, with no lapses in certification, for current level heldMaintain continuing education required for certification level heldPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:Must be able to lift and carry up to 50 pounds without assistance, 150 pounds with assistanceMust be able to be on feet/stand for extended periods of timeMust be able to stoop, bend, reach, kneel, twist and grasp itemsMust be able to respond to visual and aural cuesMust be able to use an earpiece/headset and other communication methodsMust be able to read, write, speak, and understand EnglishMust be able to maneuver in all areas of the casino and hotelMust be able to operate in mentally and physically stressful situationsMust be able to assist sick or injured guests or team membersMust be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smokeMust be able to work a flexible schedule including weekends, evenings, and holidays as neededThis is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.30.22