Guest Experience Director — Stadium & Events
new york racing associationNew York, NY
Guest Experience Director — Stadium & Events
new york racing associationNew York, NYManager L7
Entertainment and Recreation Managers, Except GamblingMeeting, Convention, and Event PlannersFirst-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
RacetracksPromoters of Performing Arts, Sports, and Similar Events with FacilitiesAll Other Amusement and Recreation Industries
APPLY NOWNew York Racing Association (NYRA) seeks a Director, Guest Experience to lead hospitality at Belmont Park and Saratoga. You will craft strategy across arrival to departure, drive guest engagement, and ensure brand consistency.
You'll oversee admissions, ushers, tours, and guest services operations, coach a diverse team, manage budgets, and partner with operations, marketing, F&B, and facilities to deliver fan-first experiences.
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Level
Manager L7
Location
New York, NY
Occupation
Entertainment and Recreation Managers, Except Gambling
Industry
Racetracks
Posted
2 days ago