Server Assistant, (Seasonal) The Server Assistant plays an integral role in delivering exceptional dining experiences by supporting the restaurant service team with efficiency, professionalism, and attention to detail. This position ensures dining areas are impeccably maintained, assists with food and beverage service, anticipates guest needs, and contributes to the seamless execution of luxury service standards throughout each meal period. The ideal candidate is service-oriented, thrives in a fast-paced environment, and is committed to creating memorable guest experiences through teamwork and operational excellence.
Dining Room & Service Support
Prepare and maintain dining room mise en place, service stations, and table settings in accordance with hotel standards.
Clean, reset, and maintain tables throughout service while ensuring exceptional presentation and cleanliness.
Assist Servers with delivering food and beverages, pre-bussing tables, water service, bread service, and guest requests.
Support opening, closing, and side work assignments while maintaining organization throughout each shift.
Guest Experience
Anticipate guest needs and provide prompt, courteous assistance while maintaining a warm and professional demeanor.
Ensure guests receive timely service by supporting efficient communication between the dining room and culinary teams.
Address routine guest requests and promptly notify management or Servers of any service concerns requiring additional attention.
Maintain luxury hospitality standards by demonstrating professionalism, discretion, and attention to detail.
Operational Excellence
Maintain cleanliness and organization of dining areas, service equipment, storage areas, and back-of-house workspaces.
Follow all food safety, sanitation, allergy awareness, and responsible service standards.
Properly clean, polish, store, and maintain glassware, flatware, china, and service equipment.
Assist with banquet functions, private events, and special dining experiences as business demands require.
Teamwork & Professionalism
Collaborate effectively with restaurant leadership, culinary, stewarding, and fellow Food & Beverage team members.
Follow all Hotel safety policies, emergency procedures, uniform standards, and grooming expectations.
Report maintenance concerns, equipment issues, safety hazards, or guest incidents promptly.
Perform additional responsibilities as assigned to support departmental operations and guest satisfaction.
Position Requirements:
Education & Experience
High school diploma or equivalent preferred.
Previous experience in a restaurant, luxury hotel, resort, or fine dining environment preferred.
Passion for delivering exceptional guest service with a professional, polished, and team-oriented approach.
Strong communication, interpersonal, and organizational skills with the ability to multitask in a fast-paced environment.
Basic knowledge of food safety, sanitation, and responsible food handling practices.
Ability to maintain attention to detail while anticipating guest and operational needs.
Flexible schedule with the ability to work mornings, evenings, weekends, holidays, and special events.
Ability to stand and walk for extended periods and frequently bend, reach, stoop, kneel, and lift or carry up to 40 pounds.
Ability to safely transport trays, dining equipment, and supplies while working in both indoor and outdoor environments.
Use utilities and resources responsibly to support sustainability goals.
Communicate effectively within the department and across hotel operations.
Comply with all Health & Safety procedures and report incidents immediately.
Attend training and complete eLearning modules as required.
Demonstrate El Encanto's core values.
Perform additional duties as assigned to support banquet and hotel operations.
Full-Time/Part-Time - Seasonal
Salary Range:
$16.90 Hourly + Tips
Exempt/Non-Exempt - Non-Exempt
This position is currently accepting applications.
