Coordinator of Data Processing

Essential Functions: Manage CRM functionalities for all campaigns within the scope of the Development office. Reconcile online giving with CRM.Review new pledge reports submitted by parishes. Verify data ensuring accuracy of donations, both individual as well as parish. Perform data entry relative to campaign pledges and payments. Verify data ensuring accuracy of donations, both individual as well as parish. Adjust Annual Catholic Appeal and/or other campaign pledge amounts, upon a donor's request. Reflect changes in donor's file and parish data. Adjust installment payments when necessary. Process campaign website pledges, gifts of stock, IRAs, and matching/employer giving. Maintain complete and accurate data files related to development activities and maintain records and reports of all monies received. Communicate effectively with donors, parish volunteers, and vendors through telephone, written, and in-person contact. Generate statistical and analytical reports in CRM by preparing various queries based on requested parameters. Establish parameters for and generate various computer lists relating to development-initiated campaigns. Archive Annual Catholic Appeal pledge cards and statements of payment; prepare for storage. Serve as telephone support for the Development Office. Provide auditors with requested data for annual review.

Minimum Qualifications: High school diploma or equivalent and three years of data systems experience to include report creation. Comprehensive knowledge and experience with computers, including Microsoft Office/365, spreadsheet and database management software, and email applications. Strong interpersonal skills and effective written and oral communication skills. Ability to enter data with speed and accuracy. Ability to manage multiple tasks simultaneously and meet required deadlines. Strong problem-solving and decision-making skills. Attention to detail, organized, ability to work independently with good time management skills. Ability to maintain confidentiality while working with confidential/sensitive materials, information and data. Willingness to consent to a satisfactory criminal background check and drug screening in accordance with applicable laws. Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds. Commitment to the mission and values of the Diocese of Wilmington.

Schedule: 8 hour shift