BaggerThe responsibilities of the Bagger is to package each customer's purchases so that they can be transported safely and easily between the store and the customer's home. Baggers also respond to complaints with genuine concern, learn about our Producers and Makers and assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.
Essential Duties And Responsibilities:- Delivers superior guest service and ensure absolute customer satisfaction
- Learns and uses the three E's: Engagement, Educate, Empowerment
- Learns and uses the GUEST program
- Greet Customers. Be sincere
- Use a smile. Project a friendly manner
- Engage the customer in casual conversation
- Show respect toward customers purchases
- Thank them
- Maintains customer satisfaction by providing solutions to concerns
- Packages customer purchases with care and in an organized fashion
- Keeps work station and surrounding area clean, organized and well stocked
- Retrieves shopping carts from the parking lot
- Removes debris from carts
- Performs fixed activities as assigned by supervisor
- Follows all store and department policies and procedures.
- Follows safety policies and procedures; is a safety role model
- Other duties as assigned by supervisor
- Key Attributes
Passion/purpose
Foodie/farmer
Thirst for knowledge/curious/inquisitive
People enthusiast/outgoing
GenuineGood communicator/desire to share
Trendy/fun
HonestTechieIntegrityAbility to multi-task
High energy level
Supervisory Responsibilities
This position has no supervisory responsibilities
Education And/or Experience
This position has no required education and/or experience
Language Skills:- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers and associates.
- Mathematical SkillsBasic math concepts (addition, subtraction, division, multiplication).Certificates, Licenses, Registrations
- There is no required certifications, licenses, or registrations
- Recommended Equipment
- Slip resistant shoes with closed toe and heel
- LadderStepladderUniform per store policy
- Physical Demands
- Regularly (Over 2/3 of the time)
- StandWalkUse hands to finger, handle, or feel
- Reach with hands and arms
- StoopKneelCrouchCommunicate with associates and customers
- Lift and/or move up to 25 pounds
- Frequently (Between 1/3 to 2/3 of the time)
- Lift and/or move up to 50 pounds
- Occasionally (Less than 1/3 of the time)
- SitClimbBalanceOverhead lifting
- CrawlSmellLift and/or move up to 75 pounds
- VisionCloseDistanceDepth perception
- Ability to adjust focus
- Work Environment
- FrequentlyOutdoor weather conditions
- OccasionallyRisk of electrical shock
- Noise Level
- ModeratePay RangeMin Wage up to $18/hour (IL Locations Only)
- Starting pay will be based on experience, internal equity, and scope of responsibility.
Benefits:- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time OffRetirement Plans
- Employee Assistance ProgramNiemann Foods Management retains the discretion to add to or change the position requirements at any time.Position requirements may vary by store location
