Administrative Sales Support Specialist KonecranesKonecranes is looking for an individual with a sales background to join our Customer Contact Center Team as an Administrative Sales Support Specialist. This Support Specialist is responsible for gathering customer needs, order details, and requests; creating quotes; placing orders; and maintaining consistent client contact and customer service. The bulk of client communication is via email. This position requires very minimal phone contact. If you think your attributes are a fit and you are interested in working in a fast paced, safety first type of environment, apply today!
Position includes:- $55,000 salaryOTE: $65,000-$72,000 with bonus
- Full Benefits
- Paid vacation, sick/personal days, holidaysplus more
- Interviews are being scheduled.
- Private Recruiting Services
- Provided by Catalyst Career GroupTo request an interview, press the "APPLY" Button below Requirements Include:
- Previous Inside Technical Sales and Customer Service Experience preferred.
- Bachelor’s degree or Equivalent Experience preferredPC proficiency including CRM, Outlook, Microsoft Word and Excel
- Ability to multi-task large volumes of inquiries by phone, fax and email
- Ability to multitask between multiple computer screens and programs
- Proficient typing skills
- Knowledge of SAP or equivalent business systems
- Excellent organizational and problem-solving skills
- Positive attitude and true willingness to help our customers
Principal Responsibilities Include:- Participate in Customer Contact Center Team
- Collect required data to effectively handle the customer’s request.
- Create quotes using the intranet and parts manuals as trained.
- Assemble quotations, follow up with prospects, pursue and receive orders.
- Highly motivated to achieve booking targets.
- Follow up on all unclosed quotes.
- Initiate contact with customers where their business with us has decreased, stopped, or not yet been initiated.
- Work closely with the Outside Sales Team, Order Management Team, Analysts and Data Integrity Team to ensure proper customer support is provided.
- Proactively engage customers with Konecranes’ full offering of service products.
- Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.
- Manage customer complaints with a positive result.
- To request an interview, press the "APPLY" Button below
