Job Description Summary
This position is a seasonal, summer-only (May to August) and is responsible for all duties of registration, communication, and housing process of individuals and groups for all summer camp or Pine Cove-sponsored conferences. Specific areas include: fostering long-term relationships through outstanding customer service and Follow-up sales support and after-contact marketing which is critical in this role. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.
Job Responsibilities: Manage the registration, communication, and housing for Camps and Conferences.
Provide excellent customer service to all current and potential guests.
Maintain and manage an accurate database.
Assist with follow-up calls to current and potential campers as an active part of the registration loop.
Responsible for other tasks as directed.
Job Qualifications:
Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
Maintain compliance with all state and federal laws
Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
Is self-motivated with a desire to serve and do all things with excellence
Adjusts to changes in environment or schedule while maintaining a joyful attitude
Possess current driver’s license and able to drive company vehicles as needed
High School Diploma preferred
1+ year of camping or customer service experience preferred
Strong digital, verbal, and written communication skills
Strong organizational and attention-to-detail skills
Basic knowledge of computer systems, aptitude to learn new software
Autonomy to work independently with a team player attitude
Must be living in Texas, South Carolina, Georgia, Florida, or Tennessee
About Pine Cove
Pine Cove exists to be used by God to transform the lives of people for His purposes and His glory! We are not only a high-energy and creative environment but also a life-transforming and rewarding workplace.
