Director, Oral and Maxillofacial Surgery Operations Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion. The Director, Oral and Maxillofacial Surgery Operations is responsible for operational, financial, and strategic management of the Oral and Maxillofacial Surgery service across the dental school clinic and affiliated hospital sites. This role drives clinical efficiency, revenue performance, and program growth.
Duties and Responsibilities:
Optimize chair utilization, provider schedules and clinic throughput; resolve operational bottlenecks impacting productivity Ensure efficient patient flow and staffing alignment by implementing systems to reduce no-shows and cancellations Manage OMFS operating room block time and scheduling in coordination with hospital OR leadership and anesthesia teams Track and improve OR utilization and case volume growth and enable expansion of surgical services (trauma, orthognathic, pathology) and facilities Monitor clinic and OR revenue performance and drive initiatives to improve collections and reduce revenue leakage Analyze productivity metrics and identify operational inefficiencies and partner with finance on budgeting and forecasting Build and maintain referral relationships internally and externally Develop strategies to increase case volume and case mix complexity; track referral sources and conversion rates Align operational infrastructure with residency program growth and participate in strategic planning for service line and educational program expansion Coordinate across clinical staff, faculty, residents, and hospital teams and ensure alignment of clinic and OR schedules with educational mission Performs all other duties and responsibilities as assigned or directed by the supervisor. Required Knowledge, Skills and Abilities - Bachelor's Degree in accounting, business, health administration 5+ years healthcare operations experience Experience in surgical or multi-provider clinical environment Strong financial and operational analysis skills Preferred Knowledge, Skills and Abilities - Master's Degree in business or health administration Experience with hospital-based surgical services Academic medical/dental environment experience Familiarity with OMFS or dental specialty practices
