Program Assistant II

Role Description: The Program Assistant II is a part-time, on-site role based in Santa Barbara, CA, supporting the daily operations of Organic Soup Kitchen's programs. This role assists with coordinating program activities, maintaining client records, and supporting intake and eligibility processes. The Program Assistant II helps communicate with clients, volunteers, and partner organizations, ensuring accurate information flow and timely service delivery. Day-to-day tasks may include data entry, billing, scheduling, preparing program materials, supporting outreach efforts, and assisting with reporting and documentation. The role works closely with program staff to improve workflows, uphold quality standards, and provide compassionate support to community members.

Qualifications: Candidates should possess strong interpersonal skills and the ability to work collaboratively with clients, staff, and volunteers. Candidates should possess program management and coordination skills, including organizing activities, tracking services, and supporting program logistics. Candidates should possess clear written and verbal communication skills to interact with diverse stakeholders and convey information accurately. Candidates should possess administrative assistance skills, such as data entry, recordkeeping, scheduling, and document preparation. Candidates should possess research and information-gathering skills to support reporting, outreach, and continuous program improvement. Additional beneficial qualifications include experience in nonprofit or social services settings, familiarity with food security or health-related programs, proficiency with common office software, and the ability to handle sensitive information with discretion.