Recruiting Opportunity Closes: 10/07/2026
Hourly Wage: $16.80
Status: Seasonal; various hours
Number of Positions: 25
Position Title: Kettle Worker
Recruiting Accommodation Statement
To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.
The Salvation Army Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Education And Work Experience
Education: None
Work/Professional Experience: Customer service experience preferred
Scope of Position
The Kettle Worker is responsible for ringing bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. The Kettle Worker is the first point of public contact in the Christmas fundraising and must exhibit the highest standards of customer service. A Kettle Worker must greet and interact with the general public in a courteous and friendly manner.
Knowledge, Skills And Abilities Required
Have a pleasant, outgoing personality
Able to work flexible hours
Dependable
Safety conscious
Excellent customer service
Ability to follow instructions with limited supervision.
Abide by all rules, regulations and instructions provided by the Kettle Coordinator and TSA.
Neat, clean and tidy in all manners
Essential Duties And Responsibilities: Ring the bell at your appointed kettle stand/location
Ability to respond to the general public’s questions and request for information courteously and direct to appropriate Salvation Army representative.
Collect monetary donations of behalf of The Salvation Army at the kettle stand.
Greet guest (donors) in a friendly and hospitable manner
Ability to follow instructions and work independently.
Ability to meet attendance requirements
Conducts all communication with public and staff with the highest level of professionalism.
Never leave kettle unattended for any reason, at any time, except for authorized breaks and only at a secure location.
Wear the identification, including any special clothing, provided by The Salvation Army (TSA) at all times at the kettle stand. The ID is to be returned at the end of employment.
Responsible for completing, signing and placing a daily time card in your kettle at the end of the working day.
Physical Requirements: Ability to ring small hand bell:
Repetitive motion of ringing a hand bell
Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
Physical ability to lift and carry and/or push/pull light objects less than 25 lbs. (kettle and kettle stand)
Ability to work people from diverse backgrounds.
Working Conditions:
Ability to stand or sit in one location for extended periods in outside weather conditions.
Work is performed in the outdoors where there are discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
Works in an environment with frequent interruptions
In-person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated people
Regular and punctual attendance is an essential function of this position.
Requires working irregular hours (i.e., nights, weekends, and holidays).
Miscellaneous
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
The Salvation Army does have a dress code. The Kettle Worker dress code will be shared with you at the time of employment/orientation.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.
The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
