Records Specialist The Records Specialist supports the administration of Veterans educational benefits by providing customer service, processing enrollment certifications, maintaining records, performing School Certifying Official (SCO) functions, and assisting with compliance-related activities.
Key Responsibilities:
Provide customer service, guidance, and administrative support to prospective and current students, parents, faculty, staff, and visitors regarding Veterans educational benefits, eligibility requirements, enrollment certifications, required documentation, and related university processes.
Enter, update, and maintain student information and records in university systems and databases in an accurate and timely manner.
Collect, review, and maintain required student documentation and records associated with Veterans educational benefits programs.
Process and maintain records and enrollment certification related to of Veterans educational benefits, ensuring accuracy and compliance with applicable policies, procedures, and regulations.
Perform School Certifying Official (SCO) functions, including processing enrollment certifications, updates, and related documentation in accordance with Department of Veterans Affairs requirements.
Assist with annual VA State Approving Agency (SAA) catalog submissions and VA audits, and compliance activities by gathering records, preparing documentation, and providing requested information.
Attend mandatory monthly training hosted by the Department of Veterans Affairs.
Perform other duties as assigned.
Minimum Qualifications:
High School diploma required; associate degree preferred. Minimum one year of office experience (preferably in a university setting).
