Job Description:
Lookout Ford, Inc is seeking a detail-oriented and organized Appointment Coordinator to join our service department team in Morehead City, NC. The ideal candidate will be responsible for managing service department appointments and ensuring smooth scheduling and communication between customers and staff. This role demands excellent interpersonal skills and the ability to multitask effectively in a fast-paced automotive environment.
Responsibilities:
Manage and schedule customer appointments efficiently via phone, email, and in-person.
Coordinate with service and sales departments to ensure appointment availability and follow-up.
Maintain accurate records of appointments and customer interactions in the company system.
Provide exceptional customer service by addressing inquiries and resolving scheduling conflicts promptly.
Assist with administrative duties as needed to support the dealership's daily operations.
Requirements:
Previous experience in scheduling, customer service, or administrative roles preferred.
Strong communication and interpersonal skills.
Outgoing personality with the ability to engage positively with customers and team members.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with computer systems and basic software applications.
Reliable, punctual, and professional demeanor.
Benefits:- Competitive compensation package (details to be discussed during the interview).Opportunities for professional growth and development.
- Supportive and dynamic work environment.401k with employer match
- Available health and dental insurance
About the Company:
Lookout Ford, Inc is a highly reputable automotive dealership located in Morehead City, NC, committed to providing outstanding service and quality vehicles to our community. Our team values integrity, teamwork, and customer satisfaction. Join us and be a part of a company that prides itself on excellence and an exceptional customer experience.```
