Remote Patient Call & Scheduling Coordinator (49)

Requisition Number: BUSIN009767Apply now

Posted: October 16, 2026 Full-TimeRemoteLocations Showing 1 location

ESSENTIAL FUNCTIONS: Works in appointments and is responsible for booking patient appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. Adheres to scheduling protocols for multiple locations and specialties. Verifies insurance eligibility by using online resources, Medifax, etc. Screens and directs incoming calls as needed. Confirms in advance patient appointments. Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. Verifies scheduling accuracy of MyChart appointments. Books follow up appointments. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Works holiday shift(s) as required by Company policy. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. OTHER DUTIES AND RESPONSIBILITIESRuns wait list report and distributes as directed. Performs other duties as assigned. QUALIFICATIONSEducation and Experience

Required: High school diploma or GED. Experience using a PC in a Windows environment.

Preferred: Experience working in a medical setting. Experience working in customer service. Bilingual English/Spanish.

Knowledge, Skills and Abilities: Excellent verbal and written documentation and communication skills. Knowledge of medical terminology. Excellent interpersonal and problem solve skills. Ability to manage competing priorities. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to work in a team environment. Ability to engage others, listen and adapt response to meet others needs. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology.

Work Schedule: Monday - Friday 8AM - 5PM; Remote Opportunity once in person training is completed.

Work Location: Training and orientation at our Administrative facility. Work-from-home opportunities after ~90 days. Must reside in Texas and be willing to attend on-site training and occasional in-person department meetings in Austin, TX.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. xmvmafu Remote working/work at home options are available for this role.