Housekeeper – Hilton Garden Inn at OSUHilton Garden Inn at OSU is hiring Housekeepers!
Starting pay: $15.00/hour, based on experience
Join our Housekeeping team and help us provide a clean, comfortable, and welcoming experience for every guest. Full-Time Housekeeper Benefits Benefits begin 30 days after your start date and include: Medical Insurance Dental Insurance Vision Insurance Life Insurance Critical Illness & Accident Insurance Paid Time Off (PTO) Hotel Discounts
What You'll Do:
As a Housekeeper, you will be responsible for maintaining guest rooms and public areas according to hotel standards.
Responsibilities include:
Follow all hotel operating procedures, housekeeping standards, and safety policies.
Become knowledgeable about room types, amenities, and supply standards.
Clean and sanitize guest rooms and replenish supplies and amenities.
Inspect rooms and report any maintenance issues or damage to the Housekeeping Supervisor.
Report rooms ready for sale to the Front Desk according to hotel procedures.
Dust and clean all guest room furnishings and fixtures, including televisions, desks, chairs, lamps, air conditioning units, headboards, nightstands, pictures, and window ledges.
Maintain cleaning supplies and housekeeping carts in a safe, organized, and presentable manner.
Respond promptly and professionally to guest requests.
Handle guest concerns and complaints in a courteous and effective manner.
Provide friendly and helpful service to guests, managers, and fellow associates.
Work effectively as part of a team.
Prepare guest rooms thoroughly and within established time standards.
Ensure "No Service" rooms are properly approved by the Inspector or Front Desk.
Wear the required uniform and name tag while working.
Follow all hotel policies and emergency procedures.
Respect guest privacy and avoid disturbing guests whenever possible.
Assist with laundry and public area cleaning as needed.
Maintain a clean and professional personal appearance.
Be willing to work flexible hours based on business needs.
Participate in deep-cleaning projects as assigned.
Embrace and support the company's Mission, Values, and Vision.
Perform other duties and responsibilities as assigned.
Qualifications:
High school diploma or equivalent preferred.
Previous housekeeping or hotel experience is preferred but not required.
Previous experience operating commercial washers and dryers is a plus, but training can be provided.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Friendly, professional, and guest-focused.
We look forward to hearing from you.
